Key Account Manager

Swiggy; Chennai; On-site; INR 450,000 - 650,000; Full time

Job summary

Swiggy in Chennai is seeking a field sales professional to sign contracts with restaurants and actively engage new and existing clients to expand Swiggy's partner network. You will generate leads, onboard partners, and nurture relationships to drive growth.

The role demands strong communication, a go-getter attitude, and the ability to work on-ground to meet targets and uphold Swiggy's values. Equal opportunity employer with a proactive, result-driven mindset.

Qualifications

• Graduate with 2+ years of sales experience.
• Knowledge of e-commerce and online marketing channels.
• Strong communication and persuasive skills.

Responsibilities

• Sign contracts with restaurants and handle inquiries from existing and new clients.
• Generate sales leads from the market and onboard restaurants as partners.
• Maintain relationships with restaurant owners and advise on market issues.
• Manage sales administration, reporting, and streamline processes.
• Develop a business plan covering sales targets, revenue, and presence.
• Handle potential clients on field as the first point of contact.
• Represent Swiggy as the market face and uphold company values.

Skills

Sales

Relationship management

Negotiation

Communication

Education

Bachelor's degree

Job description

Work Mandate:

Employees will work fulltime from their base location i.e. Chennai.

About Swiggy:

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Job Description:

• Sign Contracts with restaurants along and handling the inquiries from existing and new client
• Gather sales leads from the market and approach restaurants actively, from no star to 5 stars and get them on board with Swiggy as a partner.
• Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same
• Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
• Responsible for managing the sales individually, developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence.
• Should be able to handle potential clients when on field as the first in command.
• Being the face of Swiggy in the market and standing up for the values we believe in.

Desired Candidate:

• Graduate with 2+ years of experience in sales domain.
• Good working knowledge and experience of e-commerce activities and all online marketing channels.
• Confident, Pleasing and a go-getter personality
• Attitude & Aptitude for Sales
• Should be a team player, working alongside people from all walks of life.
• Leadership and Influencing skills: Identify, builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
• Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.