Key Account Manager

Alliance International Consulting Firm; Ahmedabad District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Alliance International Consulting Firm in Ahmedabad, India, is seeking an experienced account manager to lead UK-based client engagements and drive multi-account delivery.

You will coordinate cross‑functional teams, analyze performance data, and present insights through reports and dashboards, while maintaining high standards of client service and communication.

Qualifications

• 4+ years in account management or related roles.
• Proven experience managing UK-based clients.
• Strong skills in project planning and risk management.
• Excellent client relationships and stakeholder management.
• Experience handling multiple accounts and deadlines.
• Team leadership and cross-department coordination.
• Ability to analyse data into business insights.
• Experience creating reports, dashboards and presentations.
• Fluent English with strong business writing.
• Confident communicator with directors and senior stakeholders.
• Strong problem-solving and negotiation abilities.
• Attention to detail, organization and time management.
• Commercial awareness including budgeting and profitability.

Skills

Account management

UK clients

Project planning

Stakeholder management

Multi-account handling

Team leadership

Data analysis

Reporting dashboards

English fluency

Business writing

Budget awareness

Commercial awareness

Problem solving

Time management

Job description

Essential Skills and Experience

• Minimum 4+ years of experience in account management, client services, project management or a similar role.
• Proven experience managing UK-based clients.
• Strong understanding of project planning, task management, resource coordination, risk management and delivery.
• Excellent client relationship and stakeholder management skills.
• Experience managing multiple accounts, priorities and deadlines.
• Strong team management and cross-departmental coordination skills.
• Ability to analyse performance data and turn it into meaningful business insights.
• Experience creating professional reports, dashboards and presentations.
• Excellent spoken and written English with strong vocabulary, grammar and business-writing skills.
• Confident communication with business owners, directors and senior stakeholders.
• Strong problem-solving, negotiation and conflict-resolution abilities.
• Excellent attention to detail, organisation and time management.
• Ability to remain calm, professional and solution-focused under pressure.
• Commercial awareness, including an understanding of budgets, account profitability and out-of-scope work.

Desirable Experience

• Experience within digital marketing, technology, outsourcing, professional services or a consultancy environment.
• Knowledge of SEO, PPC, social media, website development, content marketing or analytics.
• Familiarity with tools such as Microsoft Office, Google Workspace, PowerPoint, Excel, Asana, ClickUp, Monday.com, Jira, Trello or HubSpot.
• Experience managing retainers, contracts, renewals and service-level agreements.
• A qualification in business, marketing, communications or project management.