Key Account Executive

Unilever Deutschland GmbH; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Unilever is seeking a Key Account Executive for Organized Retail (Modern Trade) in Mumbai. The role focuses on driving sales targets, enhancing in-store execution, and strengthening relationships with retailers and internal teams.

The candidate will collaborate with COE for strategy, coordinate with Demand and Supply Planning, and monitor promotions to ensure alignment with payout principles. Strong English and local language skills are required.

Qualifications

• Minimum full-time graduation required.
• 4–5 years of experience in Modern Trade sales.
• Excellent ROI calculations & data analysis.
• Proficient in English and local language communication.

Responsibilities

• Drive sales targets across Direct and Indirect customers in Modern Trade.
• Ensure in-store execution with planograms and optimal infra deployment.
• Coordinate with Demand Planning and Supply Planning for accurate forecasts.
• Provide data-driven insights to senior management on opportunities and bottlenecks.

Skills

ROI calculations

Data analysis

Sales planning

Promotions

Communication

Education

Graduation

Job description

## Key Account ExecutiveBewerben: Mumbai Regional Office: Vollzeit: Heute ausgeschrieben: Enddatum: 6. November 2026 (Noch 7 Tage Zeit für Bewerbung): R-1183728Job Profile: Key Account Executive – Organized Retail (Modern Trade)Function: Modern Trade OperationsChannel: Organized / Modern Trade Retail**Role Summary** The Key Account Executive – Organized Retail is responsible for driving sales and execution excellence across Modern Trade accounts. The role combines operational planning, in-store execution, customer relationship management, and data-driven decision making to deliver HUL priorities across direct and indirect customers.**Key Responsibilities** **1. Operational Excellence & Cross-functional Collaboration** Work with COE to create the strategy and design for execution metrics (Assortment, PSP, OSA, etc.) and infra metrics (TopGun, Shogun, etc.). Design infra plans to have the right GTM for indirect customers. Develop plans to streamline store operations basis KPI monitoring. Liaise with Demand Planning to ensure adequate estimates at Depot x Account x BP level. Liaise with Supply Planning team to ensure optimum DR to meet customer demand. Monitor expenditures on visibility payouts and ensure that they align with the payout principles. Conduct monthly and quarterly reviews with HFS to discuss key opportunities and bottlenecks and enable improved execution excellence. **2. Modern Trade Operations Responsibilities** Drive achievement of sales targets across Direct and Indirect customers. Ensure efficient infra deployment across the country to support optimum: DC: SM, GPS FOS, GPS BP, Promo Eco DF: O2D Guide and leverage HFS workforce (PC, FS, FM, etc.) to execute HUL priorities in store. Drive execution excellence in stores via driving: Right assortment Exceptional availability Incremental SOS Best-in-class visibility execution and asset compliance Implement planograms in store in line with category expectations. Monitor the execution of in-store promotions to ensure they are implemented as planned. Coordinate with customer's central as well as regional operations teams to: Garner support for effective in-store execution Create buzz about activations during events, season, etc. Ensure accurate data reporting for tracking execution performance from stores. **3. Customer Relationship Management** Build and maintain relationships with key operations stakeholders in Modern Trade retailers. Serve as the point of contact for all operational queries and concerns between HUL and retail partners. Negotiate and coordinate with retailers regarding in-store operations and product placement. Coordinate regular meetings with retail partners to review execution performance, resolve operational issues, and align on future plans. Touchbase with regional customer operations teams during market visits. Support maintenance of healthy ROI for KA RS's. **4. Data Management and Reporting** Collect ground intelligence and collaborate with COE to ensure the accuracy of data to maintain consistent reporting. Analyse sales and execution data to track performance, identify trends, and make data-driven decisions. Provide insights to senior management regarding opportunities, challenges, and areas for improvement in Modern Trade operations.**KEY REQUIREMENTS (EDUCATION, WORK EXPERIENCE & SKILLS)*** Required a Minimum Fulltime Graduation* Minimum 4-5 years of Experience in Modern Trade Sales.* Excellent in ROI Calculations & Data Analysis* Should be well-versed with Sales Planning & Execution* Conducting promotional activities* Decent Communication in English and Local language is desired.*\"All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding.\"*