Junior Sales Executive

Switrus Holidays; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

Switrus Holidays is seeking a Junior Sales Executive to manage international voice processes, handle both inbound and outbound calls, and drive sales growth. You will engage customers, assess requirements, and convert leads while following up to meet targets. Strong communication, negotiation, and CRM utilization are essential in this role.

The position emphasizes teamwork, independence, and adherence to SOPs to maintain high customer satisfaction and revenue generation for travel packages.

Qualifications

• Fresher or experience in sales.
• Excellent verbal communication and interpersonal skills.
• Sales, negotiation, persuasion and objection-handling skills.
• Target-oriented with a strong focus on conversions and revenue.
• Ability to work independently as well as part of a team.
• Knowledge of CRM systems and basic computer applications.
• Experience in travel/tourism is an advantage.

Responsibilities

• Handle sales and understand customer requirements to recommend travel products.
• Convert leads into sales through effective communication and persuasion.
• Follow up with prospective customers and maintain regular communication.
• Handle customer queries, objections, and concerns effectively.
• Generate sales through inbound and outbound international calls and follow-ups.
• Maintain accurate customer and call records in the CRM.
• Achieve monthly sales and conversion targets.
• Coordinate with internal teams to ensure smooth service and sales closure.
• Maintain high standards of customer satisfaction and professional communication.
• Adhere to company sales processes and SOPs.

Skills

Sales

Communication

Negotiation

Persuasion

Objection handling

Target orientation

Teamwork

Travel industry

Tools

CRM software

Job description

Junior Sales Executive(Sales)

Job Summary

We are looking for an experienced and target-oriented BPO Executive to handle international voice processes, including both inbound and outbound calls. The candidate will be responsible for engaging with customers, understanding their requirements, generating sales, following up on leads, and achieving assigned sales targets.

Key Responsibilities

• Handle sales


• Understand customer requirements and recommend suitable travel products/packages.


• Convert leads into confirmed sales through effective communication and persuasion.


• Follow up with prospective customers and maintain regular communication.


• Handle customer queries, objections, and concerns effectively.


• Generate sales through inbound and outbound international calls and follow-up activities.


• Maintain accurate customer and call records in the CRM.


• Achieve monthly sales and conversion targets.


• Coordinate with internal teams to ensure smooth customer service and sales closure.


• Maintain high standards of customer satisfaction and professional communication.


• Adhere to company sales processes, call quality standards, and SOPs.

Requirements

• Fresher or Experience in Sales


• Excellent verbal communication and interpersonal skills.


• Sales, negotiation, persuasion, and objection-handling skills.


• Target-oriented with a strong focus on conversions and revenue generation.


• Ability to work independently as well as part of a team.


• Knowledge of CRM systems and basic computer applications.


• Experience in the travel/tourism industry will be an added advantage.