Junior Logistics Consultant (Analyst)

TigerHire; Bengaluru; Remote; INR 650,000 - 950,000; Full time

Job summary

WSA in Bengaluru, India, seeks an ERP Specialist to join IT operations for APAC. You will be the functional owner for ERP solutions, enabling business operations through stable support, improvements and system enhancements.

Responsibilities include incident resolution in Infor ERP, root cause analysis, requirements gathering, gap analysis, and participating in upgrades and deployments. English proficiency required.

Qualifications

• 3–5 years of ERP application support or similar experience.
• University degree in business IT or related field.
• Knowledge of Supply Chain business processes.
• Good SQL query skills and basic MS Word, Excel and PowerPoint.
• Good learning attitude, results oriented and able to multi-task.
• Good command of English.

Responsibilities

• Provide support for day-to-day global operations by investigating incidents and resolving system issues in Infor ERP.
• Perform root cause analysis and ensure timely resolution of business requests.
• Work with users to understand business requirements, document processes and perform gap analysis.
• Support solution development activities and implement business requirements in line with process governance and legal requirements.

Skills

ERP support

SQL queries

MS Word

MS Excel

MS PowerPoint

Supply Chain

English

Learning attitude

Multi-tasking

Education

University degree in business IT or related field

Tools

Infor ERP

Job description

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for an ERP Specialist to join our IT team and provide primary support for the APAC region. In this role you will act as the functional owner for ERP solutions, enabling business operations through stable application support, process improvements and the delivery of system enhancements.

What you will do

• Provide support for day-to-day global operations by investigating incidents and resolving system issues in Infor ERP
• Perform root cause analysis and ensure timely resolution of business requests
• Work with users to understand business requirements, document processes and perform gap analysis
• Support solution development activities and implement business requirements in line with process governance and legal requirements
• Ensure solutions are aligned with WSA regional and country-specific needs
• Participate in enhancement, upgrade and implementation projects by assisting with configuration, testing, training, documentation and deployment activities.
• What you bring
• 3 to 5 years of relevant experience in ERP application support or a similar field
• University degree in business IT or a related field
• Knowledge of Supply Chain business processes
• Good SQL query skills and basic Microsoft Word, Excel and PowerPoint
• Good learning attitude, result oriented and able to multi-task
• Good command of English.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.