Executive - Logistics

WSA – Wonderful Sound for All; Bengaluru; On-site; INR 600,000 - 860,000; Full time

Job summary

WSA – Wonderful Sound for All in Bengaluru, India, is seeking an Executive - Logistics to support IT Manufacturing & Supply Chain. You will manage dispatch, coordinate with warehouses and couriers, and ensure accurate ERP/TMS entries to support global operations.

The ideal candidate has 5+ years in logistics or supply chain, a relevant bachelor’s degree, and strong MS Excel skills. You will work with cross-functional teams to optimize billing, freight reconciliation, and delivery performance

Qualifications

• 5+ years of experience in logistics, dispatch operations or supply chain coordination.
• Bachelor’s degree in supply chain, logistics, commerce, business administration or related field.
• Experience in logistics billing, freight reconciliation, MIS preparation and customer coordination.
• Working knowledge of ERP/TMS systems and MS Office, with proficiency in MS Excel (pivot tables, VLOOKUP/XLOOKUP).
• Understanding of transportation documentation, GST-related logistics documentation, e-way bills and freight billing processes.
• Good communication, problem solving and follow-up skills, with experience in transporter management and POD reconciliation.

Responsibilities

• Manage daily dispatch activities to ensure timely shipment of customer orders as per schedules.
• Coordinate with warehouse teams and courier partners for order picking, packing, dispatch execution.
• Prepare and verify transport bills, freight invoices, e-way bills, delivery challans and PODs, and maintain records for audit purposes.
• Track shipments, investigate delivery exceptions and coordinate corrective actions for delays, damages, or shortages.
• Keep Customer Service teams updated on dispatch status, delivery schedules and escalations, and ensure ERP/TMS entries for dispatch, billing and freight costs.
• Prepare daily, weekly and monthly MIS reports on dispatch volumes, delivery performance, freight costs and pending deliveries.

Skills

Communication skills

Problem solving

Follow-up skills

Collaboration

Education

Bachelor's degree in supply chain, logistics, commerce, business administration

Tools

MS Excel

Pivot tables

VLOOKUP / XLOOKUP

ERP / TMS systems

MS Office

Job description

Driven by the passion to improve quality of people's lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a collaborative team player to join our IT Manufacturing & Supply Chain team as a Executive - Logistics. You will support Infor ERP operations and projects globally, working mainly with IT colleagues and business users across regions.

What you will do

• Manage daily dispatch activities to ensure timely shipment of customer orders as per committed schedules
• Coordinate with warehouse teams and courier partners for order picking, packing, courier placement and dispatch execution
• Prepare and verify transport bills, freight invoices, e-way bills, delivery challans and PODs, and maintain accurate records for audit purposes
• Track shipments, investigate delivery exceptions and coordinate corrective actions for delayed, damaged or short deliveries
• Keep Customer Service teams updated on dispatch status, delivery schedules, shortages, delays and escalations, and ensure accurate ERP/TMS entries for dispatch, billing and freight costs
• Prepare daily, weekly and monthly MIS reports on dispatch volumes, delivery performance, freight costs and pending deliveries, and support freight cost tracking and inventory reconciliation in line with company SOPs and transportation regulations.

What you bring

• 5 years and above of experience in logistics, dispatch operations or supply chain coordination
• Bachelor's degree in supply chain, logistics, commerce, business administration or a related field
• Experience in logistics billing, freight reconciliation, MIS preparation and customer coordination
• Working knowledge of ERP/TMS systems and MS Office, with good proficiency in MS Excel (pivot tables, VLOOKUP/XLOOKUP and reporting)
• Understanding of transportation documentation, GST-related logistics documentation, e-way bills and freight billing processes
• Good communication, problem solving and follow-up skills, with experience in transporter management and POD reconciliation.

Who we are

• At WSA, we provide innovative hearing aids and hearing health services.
• Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
• With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.