Junior Logistics Consultant (Analyst)

WSA – Wonderful Sound for All; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

WSA – Wonderful Sound for All in Bengaluru, India, is looking for a Junior Logistics Consultant (Analyst) to join the IT Manufacturing & Supply Chain team. You will support Infor ERP operations and global projects, working with IT colleagues and business users across regions.

Ideal candidates have 3-5 years of Infor ERP experience (Infor 10.7 logistics), a university degree, and strong communication skills. English proficiency and teamwork with global vendors are essential.

Qualifications

• 3-5 years of experience with Infor ERP, including Infor 10.7 logistics module.
• University degree in any field of study.
• Good knowledge of incident solving and understanding of business processes.
• Strong communication skills and ability to collaborate with global colleagues, users and vendors.
• Experience in interface integration; technical work is advantageous.
• Proficient English, written and spoken.

Responsibilities

• Provide support for day-to-day global Infor ERP operations and incidents.
• Perform root cause analysis and ensure timely resolution of requests.
• Document processes, gather requirements, and conduct gap analyses.
• Assist with solution development and governance-compliant implementations.
• Ensure solutions align with regional and country needs.
• Support upgrades, enhancements, testing, training, and deployment activities.

Skills

Infor ERP

Incident resolution

Business process understanding

Communication skills

Collaboration with global teams

English proficiency

Education

University degree

Tools

Infor 10.7 logistics

Interface integration

Job description

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a collaborative team player to join our IT Manufacturing & Supply Chain team as a Junior Logistics Consultant (Analyst). You will support Infor ERP operations and projects globally, working mainly with IT colleagues and business users across regions.

What you will do

• Provide support for day-to-day global operations by investigating incidents and resolving system issues in Infor ERP
• Perform root cause analysis and ensure timely resolution of business requests
• Work with users to understand business requirements, document processes and perform gap analysis
• Support solution development activities and implement business requirements in line with process governance and legal requirements
• Ensure solutions are aligned with WSA regional and country specific needs
• Participate in enhancement, upgrade and implementation projects by assisting with configuration, testing, training, documentation and deployment activities.

What you bring

• 3-5 years of experience in Infor ERP, including Infor 10.7 with the logistics module (sales, service, purchase and warehousing)
• University degree in any field of study
• Good knowledge of incident solving and an understanding of business processes
• Good communication skills and the ability to collaborate with global colleagues, business users and vendors
• Experience in interface integration and technical work is advantageous
• Good command of English, both written and spoken.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.