Junior Client Servicing Executive

IDEA INC (Advertising Agency); Kolkata District; Sur place; INR 150 000 - 240 000; Plein temps

Résumé du poste

IDEA INC (Advertising Agency) is seeking a Junior Client Servicing Executive in Kolkata. The role focuses on coordinating between clients and creative teams, understanding briefs, and ensuring on-time delivery of campaigns and outputs.

You will manage day-to-day communications, assist with workloads and timelines, and review final artwork to ensure accuracy before client delivery. Strong English skills and organizational ability are essential.

Qualifications

• 6 months to 1 year experience in an advertising agency preferred.
• Excellent spoken and written English communication skills.
• Strong interpersonal and client-handling skills.
• Good creative sense and aesthetic understanding.
• Knowledge of final artwork, file formats and output requirements.

Responsabilités

• Act as a point of coordination between clients and the internal creative team.
• Understand client briefs and communicate requirements clearly to designers, copywriters and other team members.
• Coordinate with multiple team members to ensure projects progress smoothly and deadlines are met.
• Follow up with designers, copywriters, motion artists and other internal teams on assigned deliverables.
• Assist in managing workloads, priorities and timelines across different projects.
• Keep track of pending tasks and ensure timely follow-ups with the relevant team members.
• Follow up with clients for briefs, feedback, approvals and required information.
• Review creative outputs before sharing them with clients to ensure accuracy and completeness.
• Maintain proper version control and ensure the correct artwork is shared with clients and vendors.
• Prepare and maintain project-related documents, presentations and reports.
• Coordinate adaptations and resizing of creative assets across platforms.
• Prepare presentations, proposals and client communication when required.

Connaissances

English communication

Interpersonal skills

Client handling

Coordination

Creativity sense

Attention to detail

Time management

Team coordination

Presentation support

Proactivity

Outils

Microsoft Word

Excel

PowerPoint

Description du poste

Location: Kolkata

Experience: 6 months - 1 year

Industry: Advertising / Marketing / Creative Agency

Employment Type: Full-time

About the Role

We are looking for a proactive and organised Junior Client Servicing Executive to join our advertising agency. The ideal candidate should have excellent communication skills, a strong creative sense and the ability to effectively coordinate between clients, creative teams and other stakeholders.

The role involves understanding client requirements, managing day-to-day communication, coordinating people and projects, following up on deliverables and ensuring that work is executed accurately and on time

Key Responsibilities

• Act as a point of coordination between clients and the internal creative team.
• Understand client briefs and communicate requirements clearly to designers, copywriters and other team members.
• Coordinate with multiple team members to ensure projects progress smoothly and deadlines are met.
• Follow up with designers, copywriters, motion artists and other internal teams on assigned deliverables.
• Assist in managing workloads, priorities and timelines across different projects.
• Keep track of pending tasks and ensure timely follow-ups with the relevant team members.
• Follow up with clients for briefs, feedback, approvals and required information.
• Review creative outputs before sharing them with clients to ensure accuracy and completeness.
• Have a good understanding of final output files, file formats, artwork versions, dimensions, resolutions and specifications for different media.
• Maintain proper version control and ensure the correct artwork is shared with clients and vendors.
• Coordinate adaptations and resizing of creative assets across different platforms and formats.
• Prepare and maintain project-related documents, presentations and reports.
• Use Microsoft Word, Excel and PowerPoint proficiently for day-to-day work.
• Maintain project timelines, status updates and follow-up schedules.
• Work closely with the creative team to ensure client requirements are translated accurately into creative outputs.
• Assist in preparing presentations, proposals and client communication when required.
• Coordinate with vendors, printers and other external partners where necessary.
• Identify potential issues, bottlenecks or delays and communicate them proactively.
• Maintain a professional and positive relationship with clients.
• Support the team in ensuring smooth day-to-day operations and effective collaboration between different functions

Key Skills & Qualifications

• 6 months to 1 year of experience in an advertising agency is preferred.
• Excellent spoken and written English communication skills.
• Strong interpersonal and client-handling skills.
• Good creative sense and aesthetic understanding.
• Ability to recognise and evaluate good design, typography, layouts, imagery and overall visual presentation.
• Basic understanding of the advertising and creative production process.
• Good knowledge of final artwork and output requirements, including file formats, versions, dimensions and specifications.
• Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
• Strong people management and team coordination skills.
• Ability to delegate, follow up and coordinate with multiple team members effectively.
• Strong organisational and time-management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong attention to detail.
• Ability to understand instructions, identify gaps and ask the right questions.
• Comfortable working in a fast-paced agency environment.
• Ability to work collaboratively with creative teams while keeping client requirements and deadlines in focus.
• Proactive attitude with a willingness to learn and take ownership of responsibilities.

What We Are Looking For

We are looking for someone who is organised, articulate, creatively inclined and dependable, with the ability to manage both client expectations and internal coordination.

The ideal candidate should be comfortable interacting with clients, coordinating with creative teams, managing day-to-day tasks and ensuring that projects move smoothly from brief to final delivery.