Junior Associate - Enrollment

Carelon Global Solutions; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Carelon Global Solutions India is seeking a Fresher Jr Associate Enrollment to join the enrollment team in Gurugram, Bangalore or Hyderabad. The role reports to the Team Lead and focuses on processing new member enrollments and updating records with precision and timeliness.

Ideal candidates hold a Bachelor's or Master's degree (Non-BTech preferred) with 0-1 years of experience. Strong English communication, data accuracy, and willingness to work night shifts from office are required.

Qualifications

• Bachelor’s or Master’s degree
• Non-BTech preferred

Responsibilities

• Process new member enrollments and update records accurately.
• Verify member eligibility and benefits per policy.
• Coordinate with internal/external stakeholders via digital channels for enrollment operations.
• Ensure HIPAA compliance during enrollment activities.

Skills

Strong written and verbal comms in Eng

Problem-solving and analytical

MS Excel/Word/PowerPoint

Attention to detail and data accuracy

Quick learning and time management

Cognitive and logical reasoning

Night shift flexibility

Team collaboration in dynamic env

Digital literacy with portals/tools

Education

Bachelor’s or Master’s degree

Non-BTech preferred

Job description

Position Title: Fresher - Jr Associate Enrollment - BF - 8816-42904-3 - JR211161

Job Family: MBR > Membership & Enrollment Rep Shift: Job Description: Job Title Associate Enrollment Jr (IND) Requirement Type Full-Time Employee Job Location Gurugram/Bangalore/Hyderabad Requirement Level I07 Hiring Manager Team Lead Primary Skill Enrollment & Billing Business Membership – Enrollment & Billing Skill Category Generic

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states. A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis and Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland, and San Juan in Puerto Rico bring innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.

Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

Carelon Global Solutions India is seeking a candidate with a role of Jr Associate to join enrollment team. The incumbent will report to Team Leader and will be responsible for processing new member enrollments and updating existing records with accuracy and timeliness.

JOB RESPONSIBILITY

• Process new member enrollments and update existing records accurately and efficiently.
• Verify member eligibility and healthcare benefits as per policy guidelines.
• Coordinate with internal departments and external customers through digital communication to ensure smooth enrollment operations.
• Ensure compliance with healthcare regulations, such as HIPAA, during all enrollment activities.
• Perform data entry and maintain proper documentation to support operational and audit requirements

QUALIFICATION

• Bachelor’s or Master’s degree
• Non-BTech (preferably)

EXPERIENCE

• 0-1 years of overall experience
• US Healthcare / Enrollment & Billing Experience will be an added advantage

SKILLS AND COMPETENCIES

• Strong written and verbal communication in English
• Problem-solving and analytical thinking
• Basic computer proficiency – MS Excel, Word, PowerPoint, internet navigation
• Attention to detail and accuracy in data handling
• Quick learning ability and effective time management
• Good cognitive and logical reasoning skills
• Flexibility to work in night shifts and from office (as required)
• Team collaboration and adaptability in a dynamic environment
• Digital literacy – Comfort with digital tools, portals, and automation platforms

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer our associates a world of limitless opportunities. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, giving you purpose and belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom
• Holistic well-being
• Comprehensive range of rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

Job Type: Full time Experience Level Entry Level