Sr Business Systems Analyst- GR- 40582-75861-1- JR210966

Carelon Global Solutions India LLP; Bengaluru; In loco; INR 1.400.000 - 2.200.000; Tempo pieno

Descrizione del lavoro

Carelon Global Solutions India is seeking a Senior Business Systems Analyst I to define and map the scope of business systems projects in Bangalore. You will work with healthcare stakeholders to elicit requirements, translate them into functional specs, and drive data-driven decisions using SQL.

The role requires 5–11 years of data analysis experience, strong communication, and experience with Agile/SAFe methodologies.

Competenze

• Bachelor’s or Master’s degree in a relevant field.
• 5-11 years of total experience in data analysis, mapping, mining, and visualizations.
• Strong communication skills and ability to interact with stakeholders at all levels.
• Experience with agile/SAFe methodologies and Jira is mandatory.

Mansioni

• Elicit, analyze, document, and validate business and system requirements with stakeholders and technical teams.
• Translate requirements into functional specs, user stories, acceptance criteria, and design documents.
• Perform data analysis, validation, root-cause analysis, and support UAT activities using SQL.
• Collaborate across SDLC with business users, developers, QA, and project managers.
• Maintain requirements, defects, and sprint artifacts using Jira and Confluence.
• Support Agile ceremonies including backlog grooming, sprint planning, and reviews.
• Translate healthcare business processes into system requirements for claims, eligibility, and enrollment.

Conoscenze

SQL

Requirement Gathering

Data Analysis

System Analyst

Communication

Stakeholder Management

Healthcare domain knowledge

Business Acumen

Formazione

Bachelor’s or Master’s degree

Strumenti

Jira

Descrizione del lavoro

Position Title: Sr Business Systems Analyst- GR- 40582-75861-1- JR210966
Job Family: BSP > Business Support

JOB DESCRIPTION

Job Title Senior Business Systems Analyst I
Requirement Type Full-Time Employee Job Location Bangalore Job Level Senior Associate Hiring Manager Team Lead I Primary Skill System Analyst, SQL, Requirement Gathering, Jira Business Provider Data Systems Individual Contributor / People Manager Individual Contributor

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states. A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON GLOBAL SOLUTIONS

Carelon Global Solutions (CGS) is a healthcare solutions company simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like‑minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next‑generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB PURPOSE

Carelon Global Solutions India is seeking for a Senior Business Systems Analyst I. Senior Business Systems Analyst I will be responsible defining and mapping the scope of Business Systems projects.

JOB RESPONSIBILITIES

• Elicit, analyze, document, and validate business and system requirements by working closely with healthcare business stakeholders, product owners, and technical teams.


• Translate business requirements into functional specifications, user stories, acceptance criteria, process flows, and system design documents.


• Utilize SQL to perform data analysis, data validation, root cause analysis, impact assessments, and support UAT activities.


• Collaborate with business users, developers, QA teams, and project managers throughout the Software Development Life Cycle (SDLC).


• Manage and track requirements, defects, enhancements, and sprint activities using Jira and Confluence.


• Perform gap analysis, workflow analysis, process mapping, and solution recommendations for healthcare applications and reporting systems.


• Support Agile ceremonies including backlog grooming, sprint planning, requirement walkthroughs, and release planning.


• Partner with healthcare operational teams to understand claims, eligibility, enrollment, provider, member, or clinical business processes and translate them into system requirements.


• Facilitate UAT planning, test case reviews, defect triage, and business sign‑off activities to ensure successful implementation.


• Analyze production issues, identify root causes, coordinate with support and development teams, and drive issue resolution.


• Prepare executive‑ready documentation, status reports, presentations, and business communications for leadership and stakeholders.


• Demonstrate strong communication, collaboration, stakeholder management, problem‑solving, and analytical skills while working across cross‑functional global teams.

QUALIFICATION

• Bachelor’s or Master’s degree

SKILLS AND COMPETENCIES

• Must have Requires Bachelor’s degree/Master’s in Computer science or Information systems


• 5-11 years of total experience on Data Analysis, Data Mapping, Data Mining, Data Visualizations, SQL, address questions based on data findings


• Strong Communication (Ability to talk to all levels of business (SME to VP))


• Desired Healthcare domain knowledge, subject area expertise (2-3 areas preferred like Claims, Member, Provider etc.)


• Experience with agile /SAFe methodology


• JIRA expert knowledge (Mandatory)


• Scrum / Kanban Team experience (Mandatory)


• Story writing


• Story structuring to support delivery across complex data environment

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well‑being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development


• An inspiring culture built on innovation, creativity, and freedom.


• Holistic well‑being


• Our culture and initiatives are underpinned by diversity, equity and inclusion


• Varied opportunities for rewards and recognitions


• Competitive health and medical insurance coverage


• Best‑in‑class amenities and workspaces


• Policies designed with associates at the center.

EQUAL OPPORTUNITY EMPLOYER

Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer

Disclaimer: Offered designation titles differ* Job Type: Full time