What You Will Do
- Initiate calls requesting status of claims in queue.
- Contact insurance companies for further explanation of denials and underpayments
- Take appropriate action on claims to guarantee resolution.
- Ensure accurate and timely follow-up where required.
- Document actions taken in claims billing summary notes
- To prioritize the pending claims for calling from the aging basket to make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Responsible for working on Denials, Rejections, LOAs to accounts, making required corrections to claims.
- Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets.
- Shall report incidents related to security of information to concerned authorities.
What You Will Need
- Must be a Graduate
- Good Communication skill (read and writing).
- Ready to work in Night Shifts.
What Would Be Nice To Have
- Experience in MS Office Suite