Junior Assistant

Asirvad Micro Finance Limited; India; Remote; INR 180,000 - 300,000; Full time

Job summary

Asirvad Micro Finance Limited in India seeks a Junior Assistant to support remote administrative and operational tasks. You will handle customer inquiries via phone or digital channels, assist with loan documentation and data entry, and keep records accurate in our systems.

You will coordinate with internal teams to ensure timely processing, support basic reporting and follow-up tasks, and comply with company policies and regulatory requirements.

Qualifications

• Strong administrative and organizational skills, including accurate data entry and document handling.
• Customer service and communication skills for clear, professional contact via phone, email, or chat.
• Basic financial awareness and interest in microfinance, gold loans, or NBFC operations.
• Proficiency with common office software (spreadsheets, word processing, email tools).
• Ability to work independently in a remote environment, manage time effectively, and meet deadlines.
• Attention to detail, reliability, and confidentiality/compliance.
• Minimum education such as high school diploma; a bachelor’s in commerce/finance/business is an advantage.
• Prior experience in customer support, banking, or financial services is beneficial but not mandatory for junior roles.

Responsibilities

• Handle customer inquiries via phone or digital channels.
• Assist with documentation and data entry for loan applications.
• Maintain accurate records in company systems.
• Coordinate with internal teams to ensure timely processing of requests.
• Support basic reporting and follow-up tasks.
• Adhere to company policies and regulatory requirements.
• Collaborate with supervisors and team members to ensure smooth workflow and consistent customer service.

Skills

Administrative skills

Customer service

Data entry

Communication

Time management

Confidentiality

Education

High school diploma

Bachelor’s degree in commerce/finance/business

Tools

MS Office

Spreadsheet software

Email tools

Job description

Company Description

Asirvad Micro Finance Limited is a non-banking financial company (NBFC) specializing in gold loan services and other microfinance offerings. The organization focuses on providing accessible financial solutions to individuals and small enterprises, supporting financial inclusion and economic development. Asirvad is committed to responsible lending practices, customer transparency, and efficient service delivery. The company offers customer support through its toll-free number (18003093055), reflecting its emphasis on responsiveness and client care.

Role Description

The Junior Assistant role is a full-time remote position supporting day-to-day administrative and operational activities. Responsibilities include handling customer inquiries via phone or digital channels, assisting with documentation and data entry for loan applications, and maintaining accurate records in company systems. The Junior Assistant will coordinate with internal teams to ensure timely processing of requests, support basic reporting and follow-up tasks, and adhere to company policies and regulatory requirements. This role involves working closely with supervisors and team members to ensure smooth workflow and consistent customer service.

Qualifications

• Strong administrative and organizational skills, including accurate data entry and document handling.
• Customer service and communication skills, with the ability to respond clearly and professionally via phone, email, or chat.
• Basic financial awareness and an interest in microfinance, gold loan services, or NBFC operations.
• Proficiency with computers and common office software (e.g., spreadsheets, word processing, email tools).
• Ability to work independently in a remote environment, manage time effectively, and meet deadlines.
• Attention to detail, reliability, and a commitment to maintaining confidentiality and compliance.
• Minimum educational qualification such as a high school diploma; a bachelor’s degree in commerce, finance, or business is an advantage.
• Prior experience in customer support, banking, or financial services is beneficial but not mandatory for junior-level applicants.