Junior Administration Executive

Etraveli; Mumbai; On-site; INR 420,000 - 520,000; Full time

Job summary

Etraveli in Mumbai seeks a Junior Executive Administration & Facilities to support day-to-day admin and facility operations, ensuring a safe and efficient workplace. You will coordinate vendors, manage office infrastructure, employee services, and cafeteria/transportation operations, while maintaining records and supporting audits.

The role requires a graduate with strong communication, MS Office skills, and the ability to multitask in a dynamic corporate environment with multiple shifts.

Qualifications

• Graduate in any discipline.
• Diploma or certification in Administration, Facilities Management, Hospitality, or Operations Management will be an added advantage.

Responsibilities

• Support the daily operations of office facilities and ensure smooth functioning of the workplace.
• Coordinate with facility management vendors and service providers and track SLA compliance.
• Assist in office moves, seating arrangements, and workstation allocations.
• Maintain facility-related MIS reports, trackers, and documentation.
• Assist in transportation, cafeteria operations, and employee services.

Skills

Communication skills

MS Office

Facilities management

Vendor management

Stakeholder management

Multitasking

Customer service

Attention to detail

Education

Bachelor's degree

Diploma in Administration/Facilities

Tools

MS Excel

MS Word

PowerPoint

Job description

Job Title: Junior Executive Administration & Facilities

Department

Administration & Facilities

Location - Mumbai

Reporting To

Senior Administration Associate - Administration & Facilities

Job Purpose

To support the day-to-day administration and facility management operations of the organization, ensuring a safe, efficient, and employee-friendly workplace. The role will assist in managing facility vendors, office infrastructure, employee services, transportation, cafeteria operations, and compliance-related activities.

Key Responsibilities

Facilities Management

• Support the daily operations of office facilities and ensure smooth functioning of the workplace.
• Conduct regular facility inspections and report maintenance issues for timely resolution.
• Coordinate with housekeeping, security, pest control, HVAC, electrical, plumbing, and other facility service providers.
• Monitor office infrastructure, workstations, meeting rooms, and common areas to ensure they are maintained as per company standards.
• Assist in office moves, seating arrangements, and workstation allocations.

Vendor Management

• Coordinate with facility management vendors and service providers.
• Track vendor attendance, service delivery, and SLA compliance.
• Maintain vendor documentation, agreements, and records.
• Support the procurement process by obtaining quotations and coordinating with suppliers.
• Verify vendor invoices and maintain payment trackers.

Employee Services

• Act as the first point of contact for employee administration and facility-related requests.
• Support transportation, cafeteria, and workplace services.
• Assist in resolving employee complaints related to facilities and office services.
• Coordinate employee engagement and workplace events as required.

Cafeteria & Transportation Operations

• Monitor cafeteria hygiene, food quality, and service standards.
• Coordinate with cafeteria vendors to address employee feedback.
• Assist in managing employee transportation operations and vendor coordination.
• Maintain records related to transport utilization and service requests.

Asset & Inventory Management

• Maintain records of office assets, consumables, and inventories.
• Track stock levels of stationery, pantry supplies, and facility consumables.
• Support periodic asset verification and audits.

Compliance & Documentation

• Maintain facility-related MIS reports, trackers, and documentation.
• Assist during internal audits, safety inspections, and compliance reviews.Ensure adherence to workplace safety guidelines and company policies.
• Support implementation of EHS (Environment, Health & Safety) initiatives.

Qualifications

• Graduate in any discipline.
• Diploma or certification in Administration, Facilities Management, Hospitality, or Operations Management will be an added advantage.

Experience

• 03 years of experience in Administration, Facilities Management, Office Operations, Hospitality, or Workplace Services.
• Fresh graduates with relevant internship experience may also be considered.

Skills & Competencies

• Good verbal and written communication skills.
• Proficiency in MS Excel, Word, and PowerPoint.
• Basic understanding of facilities and vendor management.
• Strong coordination and stakeholder management skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Customer-service mindset and problem-solving ability.
• Attention to detail and strong follow-up skills.

Key Performance Indicators (KPIs)

• Timely closure of facility-related requests.
• Vendor SLA adherence.
• Employee satisfaction with workplace services.
• Accuracy of administrative records and reports.
• Compliance with safety and operational standards.
• Effective inventory and cost control.

Preferred Candidate Profile

• Energetic and proactive individual willing to learn.
• Comfortable interacting with employees, vendors, and internal stakeholders.
• Ability to work in a dynamic corporate/BPO environment with multiple shifts and operational requirements.