Jr. Trainee Technician - Premium Processing

Exameets Pvt Limited; Pune District; Hybrid; INR 180,000 - 240,000; Full time

Job summary

Exameets Pvt Limited in Pune invites applications for a Trainee Technician PP to support the PP team in delivering accurate premium processing and meeting SLAs. The role emphasizes learning, accuracy, and professional development.

You will work under the PP Team Leader, raise questions when needed, participate in training and compliance activities, and contribute to achieving KPIs while delivering a high-quality PP service. Hybrid work up to 50% is available.

Qualifications

• Degree educated and aware of insurance industry.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Aptitude and desire to learn.

Responsibilities

• Ensure allocated premium processing is completed in an accurate and timely manner.
• Raise questions to Senior Technicians when unable to complete activities.
• Engage in feedback and personal development.
• Help deliver the service to the agreed SLAs & KPIs.
• Ensure personal adherence to, and support, all company compliance, policy, risk management and audit requirements.
• Ensure successful personal completion of training and assessment exercises as assigned from the Compliance and Training Departments.

Skills

Insurance awareness

Communication

Teamwork

Learning aptitude

Education

Degree educated

Tools

MS Office (Word, Excel & PowerPoint)

Job description

Job Description – Trainee Technician PP

Reports into: PP Team Leader

Line Management Responsibility: No

Level: 1

Location: Pune (hybrid working up to 50% available)

Employing Entity: Mrald (Mphasis’s dedicated UK Insurance operational services delivery vehicle)

Role overview

Through personal activities support the day-to-day activities of the wider PP team ensuring delivery of an effective & high-quality PP service for the business it services and ensures the team delivers to agreed SLAs & KPIs by completing work in accurate and timely manner.

Responsibilities

• Ensure allocated premium processing is completed in an accurate and timely manner.
• Raise question to Senior Technicians when unable to complete activities
• Engage in feedback and personal development
• Help deliver the service to the agreed SLAs & KPIs
• Ensure personal adherence to, and support, all company compliance, policy, risk management and audit requirements.
• Ensure successful personal completion of training and assessment exercises as assigned from the Compliance and Training Departments Degree educated, Awareness of insurance & the role it plays for businesses, Good communication skills (written and verbal), Ability to work on own and as part of a team, Knowledge of MS Office (Word, Excel & PowerPoint), Aptitude and desire to learn