Jr. /Mid /Sr. Travel Advisor

Alike; Maharashtra; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Competitive salary

Sales commission

Growth opportunities

Job summary

Alike is seeking a Travel Advisor to guide customers toward personalised travel experiences. You will consult with travelers, plan bespoke itineraries, and manage bookings across accommodations, transport and activities.

The role emphasizes sales acumen, customer care, and staying informed about destination trends. The ideal candidate has at least 1 year in travel sales, strong communication skills, and proficiency with travel booking systems.

Qualifications

• 1 year experience in travel industry or travel package sales.
• Strong knowledge of popular travel destinations and trends.
• Proven track record of meeting or exceeding travel sales targets.
• Proficient with travel booking systems and software.
• Excellent written and verbal communication and negotiation skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Consult with customers to understand travel preferences and budgets.
• Research and curate bespoke travel itineraries using our tools.
• Drive bookings and identify up-sell and cross-sell opportunities.
• Assist clients with booking accommodations, transport, tours and related services.
• Provide real-time support during trips for a smooth experience.
• Stay updated on global travel trends and advisories.
• Collect feedback to refine offerings.
• Collaborate with marketing, operations and tech teams.

Skills

Clear communication

Negotiation skills

Travel booking systems

Sales targets

Travel knowledge

Multitasking

Job description

About Us

Alike is a passionate bunch of people, working hard to make it easy for everyone to travel like the people they like. We do this by helping travel content creators share their travel stories from their personal travel studios and by assisting travelers find and book their most preferred travel itineraries on a single platform. We continuously strive to be a brand you can trust to book awesome experiences that create lifelong memories.

Job Description

We are looking for enthusiastic folks with a get-it-done mindset to join us in this mission. For us, hard work is important, but even more important is keeping our promises, delivering on our commitments. Being a hero is good at Alike but being a team-player is priceless. And finally, making the right choice usually mean going the difficult path, and that is the Alike way.

The role

As a Travel Advisor, you'll serve as the bridge between our customers and their next great adventure. Your expertise will guide travellers, ensuring they have a seamless, exciting, and personalised experience. If you're passionate about exploring the world and helping others do the same, this role is for you!

Key Responsibilities

• Customer Consultation: Engage with customers to understand their travel preferences, needs, and budgets.
• Travel Planning: Utilise our suite of online tools and resources to research, plan, and curate bespoke travel itineraries.
• Generating Profitable Sales: Use travel expertise and customer influencing skills to drive bookings and increase profitability. Identify up-sell and cross-sell opportunities.
• Booking Management: Assist clients with booking accommodations, transportation, tours, and other travel-related services.
• Ongoing Support: Provide clients with real-time assistance during their trips, ensuring their experiences are smooth and enjoyable.
• Stay Updated: Continuously monitor and stay informed about global travel trends, destination updates, and any travel advisories or restrictions.
• Feedback Loop: Collect and analyze feedback from travelers to constantly refine and improve our offerings.
• Team Collaboration: Work closely with the marketing, operations, and tech teams to offer insights and feedback based on customer interactions.

Requirements

• At least 1 year experience in the travel industry, in a travel package sales role.
• Strong knowledge of popular travel destinations, culture, and trends.
• Proven track record of meeting or exceeding travel sales targets.
• Proficiency in using travel booking systems and software.
• Excellent communication (both written and verbal) and negotiation skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Problem-solving skills and the ability to handle challenging customer situations with empathy and grace.

Benefits

• Competitive salary and benefits
• Attractive sales commission
• A supportive and ambitious team to help you grow