Salesforce System Administrator

IRISS, Inc.; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for professional growth

Job summary

A global leader in safety solutions is seeking a Salesforce System Administrator to oversee the management and optimization of its Salesforce platform across the Asia Pacific region. The ideal candidate will have 2-5 years of experience in Salesforce administration, strong communication skills, and the ability to support multi-region Salesforce organizations. This full-time role offers a competitive salary, comprehensive benefits, and opportunities for professional growth in Bengaluru, India.

Qualifications

• 2-5 years of experience as a Salesforce Administrator.
• Strong understanding of Salesforce Sales Cloud.
• Experience creating reports, dashboards, and automations.

Responsibilities

• Configure and maintain Salesforce objects, fields, workflows.
• Manage user setup, roles, and profiles.
• Monitor system health and performance.

Skills

Salesforce Administration

Analytical skills

Communication skills

Problem-solving

Education

Salesforce Administrator Certification (ADM-201)

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

Flow

Job description

Salesforce System Administrator

IRISS Asia Pacific Private Limited, part of the global IRISS Group, a leader in safety and reliability solutions, seeks a Salesforce System Administrator to manage and optimize the Salesforce platform across the Asia Pacific region. The role supports sales, marketing, customer service, and operations while aligning with global standards and regional requirements.

Responsibilities

• Configure and maintain Salesforce objects, fields, workflows, validation rules, page layouts, and security settings.
• Manage user setup, roles, profiles, permission sets, and access controls.
• Monitor system health, performance, and usage; proactively resolve issues.
• Serve as the primary Salesforce support contact for Asia Pacific users.
• Provide end‑user training, documentation, and ongoing support to improve adoption.
• Troubleshoot user issues and coordinate with IT or Salesforce support as required.
• Ensure data accuracy, integrity, and compliance with company standards.
• Create and maintain dashboards and reports to support regional and global leadership.
• Collaborate with sales, marketing, finance, and service teams to translate business requirements into Salesforce solutions.
• Design and implement automation using Flow, approval processes, and other Salesforce tools.
• Support integrations between Salesforce and ERP, marketing automation, and other enterprise systems.
• Assist with testing, deployment, and change management for system updates and new features.
• Support data privacy and compliance requirements (e.g., GDPR, regional data protection laws).
• Document system configurations, processes, and change requests.
• Follow IT governance and security policies.

Qualifications

• 2–5 years of experience as a Salesforce Administrator.
• Salesforce Administrator Certification (ADM‑201) or equivalent experience.
• Strong understanding of Salesforce Sales Cloud; experience with Service Cloud is a plus.
• Experience creating reports, dashboards, and automations (Flows).
• Strong analytical and problem‑solving skills.
• Excellent communication skills and ability to work with both technical and non‑technical users.
• Experience supporting multi‑region or global Salesforce organizations.
• Familiarity with integrations (ERP, marketing automation tools, CPQ).
• Experience in B2B manufacturing, industrial, or technology‑driven organizations.

Compensation

Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply

Submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

Seniority Level

Mid‑Senior Level

Employment Type

Full‑time

Job Function

• Engineering
• Analyst
• Sales

Industries

Industrial Machinery Manufacturing and Appliances, Electrical, and Electronics Manufacturing