Salesforce Developer

IRISS, Inc.; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for professional growth

Job summary

A global technology firm is seeking a Salesforce Developer for their Bengaluru office. This position focuses on the administration and optimization of the Salesforce platform, ensuring alignment with business processes across sales, marketing, and operations. Candidates should have 2-5 years of Salesforce Administrator experience along with strong analytical and communication skills. The role includes configuring Salesforce settings, managing user access, and providing ongoing support for regional teams. A competitive salary with benefits is offered.

Qualifications

• 2–5 years of experience as a Salesforce Administrator.
• Strong understanding of Salesforce Sales Cloud; experience with Service Cloud is a plus.
• Experience supporting multi-region Salesforce organizations.

Responsibilities

• Configure and maintain Salesforce settings.
• Manage user setup and access controls.
• Provide end-user training and support.

Skills

Salesforce Administration

Analytical skills

Problem-solving skills

Excellent communication

Education

Salesforce Administrator Certification (ADM-201)

Tools

Salesforce Sales Cloud

Service Cloud

Flow

Job description

Reports To:

VP of Global Sales & Marketing

Position Overview:

The Salesforce Developer is responsible for the administration, optimization, and ongoing support of IRISS’ Salesforce platform across the Asia Pacific region. This role ensures Salesforce aligns with business processes in sales, marketing, customer service, and operations while supporting global standards and regional requirements.

Responsibilities:

• Configure and maintain Salesforce objects, fields, workflows, validation rules, page layouts, and security settings.
• Manage user setup, roles, profiles, permission sets, and access controls.
• Monitor system health, performance, and usage; proactively resolve issues.
• Serve as the primary Salesforce support contact for Asia Pacific users.
• Provide end-user training, documentation, and ongoing support to improve adoption.
• Troubleshoot user issues and coordinate with IT or Salesforce support as required.
• Ensure data accuracy, integrity, and compliance with company standards.
• Create and maintain dashboards and reports to support regional and global leadership.
• Collaborate with sales, marketing, finance, and service teams to translate business requirements into Salesforce solutions.
• Design and implement automation using Flow, approval processes, and other Salesforce tools.
• Support integrations between Salesforce and ERP, marketing automation, and other enterprise systems.
• Assist with testing, deployment, and change management for system updates and new features.
• Support data privacy and compliance requirements (e.g., GDPR, regional data protection laws).
• Document system configurations, processes, and change requests.
• Follow IT governance and security policies.

Qualifications:

• 2–5 years of experience as a Salesforce Administrator.
• Salesforce Administrator Certification (ADM-201) or equivalent experience.
• Strong understanding of Salesforce Sales Cloud; experience with Service Cloud is a plus.
• Experience creating reports, dashboards, and automations (Flows).
• Strong analytical and problem-solving skills.
• Excellent communication skills and ability to work with both technical and non-technical users.
• Experience supporting multi-region or global Salesforce organizations.
• Familiarity with integrations (ERP, marketing automation tools, CPQ).
• Experience in B2B manufacturing, industrial, or technology-driven organizations.

Compensation:

Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.