ITIL & ITSM Specialist | Change & Problem Management Pune Bangalore

WHITE HORSE MANPOWER CONSULTANCY (P) LTD; Bengaluru; On-site; INR 585,000 - 715,000; Full time

Job summary

White Horse Manpower Consultancy Private limited in Pune/Bangalore is seeking an ITIL & ITSM Specialist focusing on Change and Problem Management. The role requires 2+ years of experience and exposure to RCA and major incident handling.

You will work with ServiceNow or BMC Helix platforms, ensuring governance, incident and SLA/KPI monitoring, and effective stakeholder communication. The position offers up to 6.5 LPA and immediate to 20 days notice preferred.

Qualifications

• Hiring ITSM professionals with strong expertise in ITIL, Change Management, Problem Management, RCA, and ServiceNow/BMC Helix.

Skills

ITIL

ITSM

Change Management

Problem Management

Incident Management

RCA

Risk Assessment

SLA/KPI Monitoring

Governance

Stakeholder Management

Tools

ServiceNow

BMC Helix

Remedy

Job description

Hiring: ITIL & ITSM Specialist | Change & Problem Management | Pune | Bangalore

Location: Pune / Bangalore
Experience: 2+ Years
CTC: Up to 6.5 LPA
Notice Period: Immediate to 20 Days Preferred

Job Summary

Hiring ITSM professionals with strong expertise in ITIL, Change Management, Problem Management, RCA, and ServiceNow/BMC Helix.

Required Skills

• ITIL
• ITSM
• Change Management
• Problem Management
• Incident Management
• RCA
• Risk Assessment
• ServiceNow
• Remedy
• BMC Helix
• SLA/KPI Monitoring
• Governance
• Stakeholder Management

www.WhiteHorsemanpower.in

White Horse Manpower Consultancy Private limited