IT Release Manager

Chubb European Group Ltd.; Telangana; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Chubb India is seeking a Release Manager to own the end-to-end release lifecycle from planning to post-deployment review. You will ensure governance across deployments, collaborate with development, operations, and business stakeholders to maintain a reliable release cadence, and align with agile delivery in a cloud-native environment.

The role requires strong ITSM discipline, coordination with CAB, and ongoing process improvements to support fast-paced delivery within the technology function.

Qualifications

• Experience in end-to-end release management within IT environments.
• Strong ITSM discipline and governance across deployments.
• Familiarity with agile delivery and DevOps collaboration.

Responsibilities

• Operate end-to-end Release Management for major deployments.
• Coordinate production releases and support outside business hours when required.
• Develop and maintain Release Calendar with stakeholders.
• Report release progress and ensure gate criteria are met prior to deployment.
• Interface with CAB for change requests and post-implementation reviews.
• Support PIRs and drive continual service improvement across releases.
• Conduct audits to ensure policy compliance and improve release workflows.
• Collaborate with Agile teams to integrate release practices in sprints and PI planning.
• Assist leadership with financial awareness, people engagement, and compliance.
• Monitor pipelines and work with DevOps to automate release workflows.

Skills

Release management

ITSM

Agile delivery

DevOps

CAB process

Job description

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: http://www.chubb.com/

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organisation that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details

Job Title: Release Manager

Function/Department: Technology

Location: Hyderabad

Employment Type: Full-time

Position Overview

As a Release Manager, you will own the end-to-end release lifecycle -- from planning through to post-deployment review -- ensuring best practices and governance are upheld across all application deployments and service introductions into production. You will collaborate closely with development teams, operations, project managers, and business stakeholders to maintain a reliable and efficient release cadence aligned with agile delivery. This role is ideal for someone who thrives in a fast-paced, cloud-native environment and brings strong ITSM discipline to complex, multi-team delivery programmes.

Key Responsibilities

• Operate and manage the end-to-end Release Management process for all major deployments, ensuring adherence to the Release Management Standard
• Act as the focal point for major releases into the production environment, including coordination and support outside business hours when required
• Develop and maintain the Release Calendar in collaboration with development teams, operations, project managers, and stakeholders
• Establish and maintain mechanisms for reporting on release progress and ensuring all release gate criteria are met prior to deployment
• Act as primary point of contact for all production release and change requests; assess and present requests for CAB meetings
• Contribute to Post Implementation Reviews (PIRs) and drive improvement initiatives based on findings
• Conduct regular audits to ensure compliance with the Release Management Policy
• Drive continual service improvement across the release management process
• Collaborate with Agile delivery teams to integrate release management practices within sprint and PI planning cycles
• Support senior leadership with financial awareness, people engagement, and corporate compliance activities
• Monitor deployment pipelines and work with DevOps/CI-CD teams to automate and improve release workflows
• Stay current with industry trends, ITSM best practices, and emerging release tooling