IT professionals: Trainees to Senior Engineers, Architects, & Managers
Supra ITS
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Benefits offered by this job
Job summary
Qualifications
- 0–2 years: Trainees, L1.
- 2–6 years: L2 Engineers.
- 6–12 years: Senior Engineers, Leads.
- 12–20 years: Architects, Managers.
Responsibilities
- Manage incidents, alerts, and service requests.
- Troubleshoot systems, networks, and cloud environments.
- Perform monitoring, patching, and change tasks.
- Handle SOC monitoring and incident response.
Skills
Education
Tools
Job description
Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world‑class global delivery team at Atomic North.
Billawar, in Jammu & Kashmir, is Atomic North’s growing satellite campus — offering clean living, affordability, and a high‑quality lifestyle in a scenic hill environment.
A calm hill‑town in the Kathua district, located between the Shivaliks and the lower Himalayas and close to Himachal Pradesh and Punjab:
- 2.5 hours from Jammu, 1.5 hours from Pathankot
- 1.5 Hours from Dalhousie, 4 Hours from Dharmshala
- Delhi: 1 hour flight + 2.5 hours drive
Clean, Scenic, Peaceful, Low pollution, greenery, no traffic stress, and safe community living, ideal for long‑term well‑being.
Up to 50–70% cheaper than NCR/Bangalore, with affordable housing, fresh local produce, and higher savings.
Atomic North has developed a modern 500+ seat facility in Billawar for selective operations, training, and governance functions.
Roles in Billawar come with high visibility, diverse exposure, and quicker progression as the campus expands.
Safe environment, good schooling options, clean air, and outdoor‑friendly climate.
Access to airports, hospitals, markets, and internet infrastructure.
Candidates are welcome from all major cities and Tier‑2/Tier‑3 towns. Relocation support will be available.
Founded in 1999, Supra ITS has grown into a globally trusted IT partner delivering world‑class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) services. Headquartered in Brampton, Ontario, Supra ITS operates across Canada, the United States, the United Kingdom, and India.
Our Network Operations Centers (NOCs) in Canada and India provide 24×7 coverage, ensuring operational continuity and exceptional client experience.
Supra’s end‑to‑end service portfolio spans infrastructure management, private and hybrid cloud, security operations, service desk, and disaster recovery. With a security‑first, SLA‑driven approach, Supra ITS takes complete ownership of its clients’ IT environments, enabling them to focus on business growth while we ensure reliability, security, and scalability.
In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer‑centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America.
Together we are redefining enterprise technology delivery, combining world‑class engineering, operational excellence, and customer intimacy.
Atomic North is the India‑based subsidiary of Supra ITS, serving as the global delivery and operations center behind Supra’s Managed IT, Application Services, and BPO businesses.
As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North America's leadership teams.
As Supra ITS scales rapidly across North America in partnership with Canon, Atomic North is expanding its leadership team in India to support the company’s next phase of growth, maturity, and operational excellence.
Entry Level: IT Trainees, Service Desk / NOC / SOC Trainees
IT Operations & Infrastructure: Service Desk Analysts, NOC Analysts, Systems & Network Engineers, Cloud Engineers (Azure/O365/VMware)
Cybersecurity: SOC Analysts, Security Engineers
Senior Technical Roles: Windows/Linux/Cloud Specialists, Network/Security Specialists
Architects: Systems, Network, Cloud, Security Architects
Leads & Managers: NOC/SOC/Service Desk Team Leads, Service Delivery Managers, Operations Managers
- Direct exposure to Canadian & US teams
- Modern tools: Azure, VMware, Palo Alto, Fortinet, CrowdStrike, Sentinel, M365
- Fast promotions in a fast‑scaling organization
- Strong governance and engineering culture
- Strong technical fundamentals
- Proactive, customer‑focused mindset
- Clear communication
- Ability to work in a 24×7 global model
For senior roles: MSP/NOC/SOC experience + leadership capability.
- Manage incidents, alerts, and service requests
- Troubleshoot systems, networks, and cloud environments
- Perform monitoring, patching, and change tasks
- Handle SOC monitoring and incident response
- Lead teams, ensure SLAs, and manage escalations (for managers)
Hiring across:
- 0–2 years: Trainees, L1
- 2–6 years: L2 Engineers
- 6–12 years: Senior Engineers, Leads
- 12–20 years: Architects, Managers
Preferred: MSP/NOC/SOC backgrounds; certifications like Azure/CCNA/ITIL/Security+.
We thank all applicants; only shortlisted candidates will be contacted.
If you require accommodation during the recruitment process, please inform us.
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