Job Title IT Operations Engineer
Position Name: ICT Specialist
Overall experience – 12 + years with IT Infrastructures.
Technical Skills
- Excellent Oral and written communication skills
- Must have previous exposure of supporting international projects remotely.
- Knowledge of end-to-end IT Infrastructure architecture.
- Should have the focus towards technologies and their dependence on each other.
- Architect level knowledge is a must.
- Sound knowledge of server environments both Linux & Microsoft Windows Server (Server 2016 R2, 2019 & later versions)
- Client OS (Windows 10, 11) (MCSA & RHCSA certifications)
- Sound Knowledge of Virtualization, VMware ESXi 7 or above (VCP certification preferred) and storage technologies.
- Experience in monitoring and resolving hardware issues relate to server & client hardware.
- Experience with HP Server hardware would be an added advantage.
- Experience with supporting container platforms will be desired and experience with setting up teams for container support will be added advantage.
- Sound understanding of ITIL concepts.
Secondary Skills
- Specific experience with Nagios or OP5mon would be an added advantage.
- Experience with other IT monitoring tools would also help.
- Knowledge of Networks & Cisco technologies would be an added advantage.
- Experience with VEEAM or other backup products.
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
Primary Roles & Responsibility
- Monitoring health of Datacenters worldwide & taking corrective actions.
- Support virtualization & network related topics.
- Provide first level contact and convey resolutions to customer issues & elevate unresolved queries to the next level of support.
- Monitoring and maintaining local inventory of hardware & Software.
- Experience in a fast pace 24X7 environment, need good time management, solid communication skills, and quick response.
- Excellent organizational, and support case management skills.
- Successful communicator at all levels using all media, with excellent interpersonal skills.
- Hands‑on experience providing end‑user support in a high availability, mission critical support operation.
- Managed Services Support experience is a plus.
- Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization.
- Strong knowledge of standard hardware & software configurations, Storage and Computing preferred.
- Demonstrates skill, knowledge and understanding of company, products, job duties, and appropriate work methods
Qualifications
- Strong technical knowledge across a range of IT areas, including hardware, software, networks, and security.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Certifications like MCSA, VCP, Kubernetes and Docker certifications are desired.
Company Culture
At Toyota Automated Logistics, you play a pivotal role in shaping the future of automated warehousing by designing and integrating innovative solutions that empower our customers to achieve a lasting competitive advantage. We turn bold ideas into practical solutions by learning quickly, adapting constantly, and delivering real impact. Your work shapes a better future, strengthening our customers, enriching our communities, and contributing to a more connected, sustainable society. As part of a global industry leader, you help build enduring customer partnerships and deliver long‑term value and meaningful impact where it matters most. Our core values guide how we work and how we show up for one another every day. We make an impact by doing what’s right and staying customer focused. We innovate boldly by being curious, agile, and shaping the future of Toyota Automated Logistics. We are stronger together, inspiring collaboration across teams, functions, and geographies and honor every voice. Above all, we demonstrate respect for people by prioritizing safety, inclusion, and trust, and by valuing every voice and contribution. You are part of an open, inclusive, and respectful culture that puts people first and upholds safety in every decision we make. You are empowered to own your impact, collaborate with motivated colleagues across the globe, and turn ideas into practical, future‑ready solutions for customers.
Benefits
- We offer a flexible, modern work environment, strong learning and global career opportunities, enabling you to grow both personally and professionally.
- Together, we build a high performing organization where innovation, reliability, and respect go hand in hand, and where your contribution truly matters.