IT Manager (Infosec and Compliance)

The Scalers; Bengaluru; On-site; INR 650,000 - 1,200,000; Full time

Job summary

The Scalers in Bengaluru is seeking a seasoned IT Administrator and security specialist to lead enterprise security operations. You will detect incidents, protect assets, run VAPT, patching, and implement security tools such as JumpCloud, Sophos, and MDM solutions.

You will also drive security policy implementation, awareness programs, and audits for ISO 27001 while troubleshooting Windows and macOS, managing devices, and supporting cross-functional teams across locations.

Qualifications

• Bachelors or Masters in Information Systems, CS, or related field.
• Certifications in Microsoft, Linux, Cisco are advantageous.
• Experience in ISO 27001 compliant organisations and audits.
• Ability to work with cross-functional and international teams.

Responsibilities

• Oversee security systems, detect incidents, and protect assets with monitoring controls.
• Perform vulnerability assessments, VAPT, monthly patching and implement security tools.
• Implement and maintain policies, run security awareness sessions and phishing campaigns.
• Troubleshoot Windows and macOS issues including hardware, software, networking and accounts.
• Set up devices for new joiners, manage IT assets, and document technical processes.
• Provide remote and on-site support and manage vendor relationships.
• Drive cybersecurity strategy and mentor team members on best practices.

Skills

IT Administration

Windows administration

macOS administration

Endpoint security

VAPT

MDM solutions

Google Workspace

Security tooling

Data protection

ISO 27001 awareness

Communication & documentation

Education

Bachelor's or Master's in Information Systems or Computer Science

Tools

JumpCloud

Sophos

MDM solutions

Google Workspace

Slack

Notion

Keka

Job description

ROLES AND RESPONSIBILITIES:

• Oversee enterprise security systems, detect and respond to security incidents, and protect company assets through security strategies and monitoring controls.
• Perform vulnerability assessments, penetration testing (VAPT), monthly patching, and implement security tools such as JumpCloud MDM, firewalls, and antivirus solutions.
• Implement and maintain security policies, conduct security awareness sessions and phishing campaigns, and ensure ISO 27001 compliance and recertification.
• Diagnose and troubleshoot advanced technical issues across Windows and macOS, including hardware, software, networking, and user account support.
• Set up devices for new joiners, manage IT assets, administer SaaS tools, customise desktop applications, and maintain technical documentation.
• Procure hardware and software, manage vendor relationships, and provide remote and on-site technical support.
• Drive IT and cybersecurity strategy, advise senior leadership, collaborate with cross-functional teams, monitor KPIs, and mentor team members on security best practices.

SKILLS AND COMPETENCIES:

• 5+ years of experience in IT Administration, System Security, Desktop Support, or Technical Support.
• Strong expertise in Windows and macOS administration, advanced troubleshooting, networking, and endpoint security.
• Hands-on experience with JumpCloud, Sophos, MDM solutions, VAPT, Google Workspace, Slack, Notion, Keka, and authentication tools.
• Good understanding of data protection, data security, GDPR, and ISO 27001 security practices.
• Excellent analytical, problem-solving, communication, presentation, and documentation skills with the ability to explain technical concepts to non-technical users.

SPECIAL REQUIREMENTS FOR THE ROLE:

• Bachelors or Master’s degree in Information Systems, Computer Science, or a related technical field.
• Certifications in Microsoft, Linux, Cisco, or similar technologies are an added advantage.
• Experience working in an ISO 27001-certified organisation with knowledge of compliance and audit processes.
• Ability to work effectively with cross-functional and international teams in a fast-paced environment.