IT Manager - Asset Management

Mott MacDonald; Karnataka; Vor Ort; INR 2.000.000 - 4.000.000; Vollzeit

Zusammenfassung

Mott MacDonald is seeking an IT Manager for Asset Management to lead SAM and HAM governance across the organisation. You will define policies, manage lifecycle controls, and coordinate with ServiceNow teams to deliver effective workflows and reporting.

You will partner with Procurement, Security and Finance to align on data quality, risk management and cost optimization. You will drive audit readiness, data integrity, and end-to-end lifecycle management from onboarding to disposal, enabling

Aufgaben

• Define, maintain and enforce HAM and SAM policies, standards and lifecycle controls.
• Chair governance forums and drive ongoing adherence across IT, Security, Procurement, Finance and Regions.
• Embed standardised onboarding/offboarding processes for hardware and software with security and financial controls.
• Own remediation of ITAM audit findings and maintain audit readiness across regions.
• Ensure quality of IT asset data in ServiceNow and other repositories with data standards and automated validation.
• Lead ServiceNow SAM and HAM requirements and work with platform teams to implement workflows and reporting.
• Monitor ITAM risks including licensing, security and financial exposure and escalate as needed.
• Oversee licence governance including entitlements, renewals, true-ups and optimisation.
• Collaborate with Procurement and Finance on forecasting, budgets, renewals and supplier performance.
• Drive sustainable asset practices and end-of-life handling and environmental compliance.
• Create and publish KPI and governance dashboards with actions for stakeholders.
• Report ITAM performance and risks to IT leadership and demonstrate measurable improvements.
• Develop knowledge articles and training for support teams and end users; lead change adoption.
• Lead, coach and develop SAM and HAM teams across regions and functions.

Jobbeschreibung

Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future.

We are a team of over 20,000 experts working across the world in more than 50 countries. We are proud to be part of an ever‑changing global industry, delivering transformative work that’s defining our future. It’s our people who power that performance. As an employee‑owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.

Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant.

Job Description:

As the IT Manager- Asset Management reporting to the Head of IT - Service Delivery and Operations, you will lead the governance and operational assurance of IT asset management across the organisation. You will oversee the Software Asset Management (SAM) and Hardware Asset Management (HAM) capabilities, ensuring software licensing and end‑user device administration are controlled, effective and aligned to business priorities. You will set policy, define and enforce standards, and ensure that hardware, software and licensing are appropriately managed from request through to disposal.

You will own the business requirements, priorities, data and control outcomes for IT asset management, with particular accountability for the ServiceNow SAM and HAM modules. Working with the relevant ServiceNow technical teams, you will translate operational and control requirements into effective platform configuration, automation and reporting. You will collaborate closely with Infrastructure, Service Delivery, Security, Procurement, Regional IT, Facilities and Finance to improve data quality, strengthen accountability and provide trustworthy insight for strategic and operational decision‑making.

Key Responsibilities

Define, maintain , and enforce enterprise‑wide HAM and SAM policies, standards, and lifecycle controls (request, procure , receive, deploy, support, retire, dispose).

Establish, maintain and actively enforce clear RACI and accountability across IT, Procurement, Security, Finance, Facilities, Regional IT, business units and Partners. Chair or contribute to governance forums, resolving ownership gaps and driving ongoing adherence rather than treating accountability as a one‑time exercise.

Embed standardised processes for hardware and software onboarding/offboarding, ensuring security, data protection, and financial controls are applied at each stage of the lifecycle.

Own remediation of ITAM‑related audit findings and maintain continuous audit readiness across regions and suppliers.

Own the quality of IT asset data in ServiceNow and other authoritative asset repositories. Define data standards, ownership, reconciliation schedules and automated validation controls to ensure accuracy, completeness and reliability.

Own the business requirements, priorities and control outcomes for ServiceNow Software Asset Management (SAM) and Hardware Asset Management (HAM). Work with ServiceNow platform and technical teams to implement and configure effective workflows, automation, self‑service, controls and reporting.

Monitor and mitigate ITAM risks, including licensing, contractual, security, and financial exposure; escal…?

Oversee software licence governance including entitlements, renewals, true‑ups, and optimisation to avoid non‑compliance and reduce cost .

Partner with Procurement and Finance to align on forecasting, budgets, renewals, and supplier performance; ensure commercial terms support governance objectives .

Drive sustainable asset practices and track end‑of‑life handling and environmental compliance.

Create and maintain a unified KPI and governance dashboard; publish performance, compliance, and risk metrics to stakeholders with clear actions.

Report ITAM performance, risks, control weaknesses and improvement priorities to IT leadership in a timely manner . Demonstrate how ITAM outcomes support wider business objectives, communicate measurable improvements and elevate issues requiring leadership action.

Develop knowledge articles, work instructions, and training to enable first‑time‑right execution by support teams and end users; lead change adoption activities.

Lead, coach and develop the SAM and HAM teams and colleagues supporting ITAM operations across regions and functions, ensuring the specialist capability required for software licence management and end‑user device administration.

Personal Attributes

Influences and gains commitment without direct line authority; able to challenge constructively and build consensus.

Clear, persuasive communicator for technical and non‑technical audiences; credible with senior stakeholders.