IT & Infrastructure Specialist

Simprosys Infomedia; Ahmedabad District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Simprosys Infomedia is seeking an experienced IT Infrastructure Specialist to oversee IT infrastructure, systems administration, network performance, IT security, and technical support. You will manage IT projects, ensure system reliability, coordinate with vendors, and lead teams across multiple IT initiatives.

The ideal candidate will have strong technical expertise, project management capabilities, and a track record of delivering IT solutions that support business operations.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Relevant experience in IT infrastructure management, IT operations, and technical support.
• Experience in managing IT projects, vendors, and technical teams.

Responsibilities

• IT Hardware Asset Management: Maintain an accurate inventory of all IT assets; manage asset allocation, tagging, tracking, maintenance, repairs, upgrades, and replacement; handle hardware issuance and collection during onboarding/offboarding; maintain asset registers, warranty records, and lifecycle documentation; coordinate with vendors for hardware procurement, repairs, and warranty claims.
• Network Infrastructure Management: Install, configure, monitor, and maintain network infrastructure (routers, switches, APs, LAN/Wi‑Fi); ensure network availability and performance; troubleshoot hardware, network, and connectivity issues; maintain network documentation.
• Firewall Network Security: Configure and maintain firewalls, security policies, access controls, VPNs; monitor logs, respond to alerts; implement best practices and periodic reviews; coordinate incident response and document actions.
• IT Support Compliance: Provide technical support for hardware/OS/peripherals; maintain SOPs; ensure regular patching and preventive maintenance; support IT audits and security reviews.

Skills

IT Infrastructure

Network Administration

Troubleshooting

MAC OS

Windows OS

Active Directory

Remote Desktop

IT Security

Firewalls

Vendor Management

IT Procurement

Project Management

Team Leadership

Budgeting

Cost Control

Technical Support

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Job description

About the Role

We are looking for an experienced IT Infrastructure Specialist to oversee IT infrastructure, systems administration, network performance, IT security, and technical support. The role involves managing IT projects, ensuring system reliability, resolving technical issues, coordinating with vendors, and implementing IT strategies to support business operations. The ideal candidate should have strong technical expertise, project management capabilities, and the ability to lead teams and manage multiple IT initiatives.

Qualifications

• Bachelor s degree in Information Technology, Computer Science, or a related field.
• Relevant experience in IT infrastructure management, IT operations, and technical support.
• Experience in managing IT projects, vendors, and technical teams.

Key Requirements / Skill Set

• IT Infrastructure Operation Management Network Administration Troubleshooting
• MAC OS Window OS, Hardware Software Configuration
• Manage Organisation level security in MAC OS and Windows OS.
• Periodic Mac OS review and apply patches or updates.
• Remote Mac OS Support.
• Active Directory Access Management
• Remote Desktop Support
• IT Security, Firewalls Disaster Recovery Vendor Management IT Procurement Project Management, Budgeting Cost Control Team Leadership Technical Support

Key Responsibilities

1. IT Hardware Asset Management

• Maintain an accurate inventory of All IT assets
• Manage asset allocation, tagging, tracking, maintenance, repairs, upgrades, and replacement.
• Handle hardware issuance and collection during employee onboarding and offboarding.
• Maintain asset registers, warranty records, purchase details, and lifecycle documentation.
• Coordinate with vendors for hardware procurement, repairs, and warranty claims.

2. Network Infrastructure Management

• Install, configure, monitor, and maintain network infrastructure, including routers, switches, access points, and LAN/Wi-Fi networks.
• Ensure network availability, performance, and connectivity across the organisation.
• Troubleshoot hardware, network, and connectivity issues.
• Maintain network documentation, configurations, and infrastructure records.

3. Firewall Network Security

• Configure and maintain firewalls, security policies, access controls, VPNs, and network traffic rules.
• Monitor firewall logs, investigate suspicious activities, and respond to security alerts.
• Implement network security best practices, including access restrictions, firmware updates, and vulnerability remediation.
• Conduct periodic reviews of firewall rules and network access permissions.
• Coordinate incident response and maintain documentation of security incidents and corrective actions.

4. IT Support Compliance

• Provide technical support for hardware, operating systems, peripherals, and network-related issues.
• Maintain IT asset management and infrastructure standard operating procedures (SOPs).
• Ensure regular patching, updates, and preventive maintenance of IT equipment.
• Support IT audits, asset verification, and internal security reviews.

Good-to-Have Skills

• Experience in enterprise IT infrastructure and multi-project management.
• Knowledge of IT service management practices and disaster recovery planning.
• Experience in office relocation, infrastructure setup, and vendor coordination.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to manage competing priorities and deliver projects within timelines and budgets

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.