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Interspence Solutions LLP is seeking an IT Infrastructure Analyst for Mumbai (Andheri East) with remote work. The role focuses on production support, incident resolution, and coordinating with vendors to ensure 24x7x365 uptime.
You will deploy and maintain VMs/containers, manage upgrades, monitor performance, and script common tasks. Strong Windows/Linux admin skills and VMware/Kubernetes expertise are essential.
Established in August 2017, Interspence Solutions LLP (Interspence Solutions) is a dynamic IT consulting and support services company, focused on delivering high-value technology solutions within the manufacturing and process industries. We are committed to building a team of forward-thinking individuals ready to embrace innovation and redefine whats possible through technology.
The IT Infrastructure Analyst is responsible for providing production support and working on assigned technical initiatives in an efficient/effective manner. This includes alerts being received through escalations from the monitoring team, through automated email alerts, and end-user escalations. The IT Infrastructure Analyst is expected to attend to all issues and either resolve them in a timely manner within the prescribed SLA or elevate to Tier 3 for resolution. The IT Infrastructure Analyst will also have to liaison with other 3rd parties (hardware vendors, data centre staff, product support, etc.) to coordinate the resolution of incidents and alerts.