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Interspence Solutions LLP, Mumbai, seeks an IT Infrastructure Analyst to provide production support, manage virtual machines and containers, and coordinate system upgrades. The role requires expertise in Windows and Linux administration, VMware, and Kubernetes, with strong problem solving and communication skills.
The candidate will work with the IT Infra team in a Full-Time remote setup, handling alerts, escalations, and incident resolutions within SLA, and coordinating with 3rd party vendors
Established in August 2017, Interspence Solutions LLP (Interspence Solutions) isa dynamic IT consulting and support services company, focused on delivering high-value technology solutions within the manufacturing and process industries. We are committed to building a team of forward-thinkingindividuals ready to embrace innovation and redefine what’s possible through technology.
IT Infrastructure Analyst
Mumbai (Andheri East)
IT Infra
Full-Time (Remote)
8 Hours (Morning and Afternoon Shift)
The IT Infrastructure Analyst is responsible for providing production support and working onassigned technical initiatives in an efficient/effective manner.This includes alerts beingreceived through escalations from the monitoring team, through automated email alerts,and end-user escalations. The IT Infrastructure Analyst is expected to attend to all issuesand either resolve them in a timely manner within the prescribed SLA or elevate to Tier 3for resolution. The IT Infrastructure Analyst will also have to liaison with other 3rd parties(hardware vendors, data centre staff, product support, etc.) to coordinate the resolution ofincidents and alerts.