IT HEAD FOR - UGANDA AFRICA

Jobitus; India; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Jobitus is seeking an IT Head to lead the organization’s technology function, overseeing strategy, budgets, and core applications. You will drive ERP management, infrastructure, and security while coordinating with stakeholders across finance, operations, and HR.

The role demands strong leadership, vendor negotiation, and a track record of delivering reliable IT services in complex environments.

Qualifications

• Bachelor’s or Master’s degree in CS/IT/IS or Business Administration.
• 7+ years of IT experience with 3–5 years in a leadership role.
• Strong stakeholder communication and vendor management skills.
• Experience with ERP, cloud platforms, and enterprise software.

Responsibilities

• Lead strategic IT planning, budgeting, and technology roadmaps.
• Oversee enterprise applications, ERP systems, and integrations.
• Manage infrastructure, cloud environments, and end-user hardware.
• Enforce cybersecurity policies and ensure audit readiness.
• Negotiate with vendors and manage AMCs and contracts.
• Mentor IT staff and maintain high SLAs.

Skills

Stakeholder communication

Crisis management

Vendor negotiation

Education

Bachelor’s or Master’s degree in CS/IT/IS or Business Administration

Tools

Windows/Linux server administration

Cloud platforms (AWS, Azure, GCP)

ERP and enterprise software

Job description

An IT Head Job Description Outline outlines the leadership, technical, and operational requirements needed to oversee an organization's entire internal technology function, infrastructure, and business applications.

Role Overview

• Position Title: Head of IT / IT Head
• Reports To: Chief Financial Officer (CFO), Managing Director (MD), or Chief Executive Officer (CEO)
• Department: Information Technology
• Job Type: Full-Time / Permanent

Core Responsibilities

• Strategic Planning & Budgeting: Prepare and manage the annual IT budget, hardware refresh cycles, software licensing, and technology roadmaps in alignment with business goals.
• Enterprise Applications & ERP: Own and maintain core business applications, ERP systems, and cross-functional integrations (finance, HR, supply chain, and sales).
• Infrastructure & Operations: Oversee servers, networks, cloud environments, telecommunications, and end-user hardware.
• Cybersecurity & Compliance: Enforce security policies, firewalls, endpoint protection, routine backups, disaster recovery (DR) testing, and statutory audit compliance.
• Vendor & Contract Management: Evaluate, negotiate, and monitor third-party service providers, hardware/software vendors, and Annual Maintenance Contracts (AMCs).
• Team Leadership: Mentor, supervise, and evaluate IT support and administrative personnel to maintain high service level agreements (SLAs)

Required Qualifications & Skills

• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, Information Systems, or Business Administration.
• Experience: 7+ years of progressive IT experience, with at least 3–5 years in a managerial or leadership capacity overseeing non-IT-core enterprises (manufacturing, retail, healthcare, etc.).
• Technical Proficiency: Strong grasp of network architecture, Windows/Linux server administration, cloud platforms (AWS, Azure, or Google Cloud), and enterprise software/ERPs.
• Certifications (Preferred): ITIL, PMP, CompTIA Security+, or CISSP.
• Competencies: Strong stakeholder communication, crisis management during critical operational windows (e.g., month-end close), and vendor negotiation.