IT Governance Specialist

Knorr-Bremse AG; Pune District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Knorr-Bremse AG in India (Pune District) seeks an IT Governance specialist to support documentation, process modeling, knowledge management, and IT audit activities. You will help publish IT department processes, maintain documentation catalogs, and model processes using BPMN while coordinating with owners and auditors.

The role emphasizes governance, quality standards like ISO 9001, and ITILv4 practices, with English proficiency required for cross-border collaboration and reporting.

Qualifications

• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Knowledge of quality documentation standards like ISO9001.
• Experience managing corporate records in databases and systems.
• Governance experience preferred.
• Experience conducting or supporting audit procedures preferred.
• ITILv4 knowledge areas: Knowledge Management, Measurement & Reporting, Continual Improvement.
• Proficiency with BPMN.
• English working proficiency required.

Responsibilities

• Documentation management: write, publish and maintain IT documents.
• Process Modeling: map and maintain process diagrams with BPMN.
• Knowledge Management: support knowledge articles and reporting.
• IT Quality / Audits: assist audits and implement improvements.

Skills

Documentation management

Process modeling

Knowledge management

IT audits

English proficiency

Education

Bachelor's degree in CS/IT

Tools

BPMN

ITILv4

ISO 9001

Job description

IT Governance specialist

Key responsibilities:

• Documentation management
  • Assist Document Authors and Owners write and publish IT-department wide documents, like processes, procedures and internal standards
  • Maintain the catalogue of documentation, perform periodic reviews and keep the documentation current in coordination with the Document Owners
• Process Modeling
  • Use the BPMN to model processes within the IT Process Landscape
  • Assist the Process Owners with definition, mapping and modeling of the process diagrams
  • Maintain the catalogue of process diagrams, perform periodic reviews and keep the diagrams current in coordination with the Process Owners
• Knowledge Management
  • Assist Knowledge base Category Owners in creation of knowledge articles
  • Manage the Knowledge base structure
  • Manage regular reporting / generate reports
• IT Quality / Audits
  • Communicate with internal colleagues and external parties (like Auditors..)
  • Assist in gathering and documenting information and evidence for Internal and External IT Audits
  • Implement improvement measures identified within the Audits

Education / skill set:

• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
  • Equivalent professional experience may also be accepted in lieu of formal education
• Knowledge of standard for Quality in documentation, like ISO9001 or similar
• Previous experience in managing corporate records in databases and systems is required
• Previous experience in the area of governance highly preferred
• Previous experience conducting or supporting audit procedures highly preferredITILv4 (especially Knowledge Management, Measurement and Reporting and Continual Improvement practices)
• BPMN
• English working proficiency (spoken and written) is required