Support Staff / Junior Consultant

Cloudxtreme; Gurugram District, Delhi; On-site; INR 450,000 - 600,000; Full time

Job summary

Cloudxtreme seeks a detail-oriented Project Coordination professional in India to map business processes into Visio/Excel templates and maintain robust project documentation. You will conduct follow-ups with stakeholders and support PMO governance and reporting activities.

Ideal candidates have strong MS Excel, PowerPoint, and Visio skills, excellent communication, and the ability to work independently with minimal supervision. BPM/BPO or IT services backgrounds are preferred.

Qualifications

• 410 years of experience in project coordination, documentation, or PMO support roles.
• Strong skills in MS Excel, PowerPoint, and Visio for process documentation and analysis.
• Excellent communication, organizational, and multitasking abilities.
• Experience with risk & control documentation or governance frameworks is preferred.
• Detail-oriented and capable of working independently with minimal supervision.
• Candidates from BPM / BPO, Consulting, or IT Services backgrounds are preferred.

Responsibilities

• Map processes into Visio/Excel templates.
• Prepare and maintain project documentation.
• Follow up with stakeholders to close tasks.
• Draft risk statements and compliance documents.
• Support data collection, validation, and reporting.
• Assist senior consultants in day-to-day PMO coordination.
• Ensure accuracy and version control across repositories.

Skills

Process mapping

Stakeholder coordination

Communication

Independent working

Tools

MS Excel

PowerPoint

Visio

Job description

Role & Responsibilities

• Responsible for process mapping, translating verbally described business processes into Visio and/or Excel templates.
  
• Prepare and maintain project documentation, including meeting notes, minutes, and action trackers.
  
• Conduct follow-ups with stakeholders to ensure timely closure of assigned tasks.
  
• Draft and maintain risk statements, control descriptions, and compliance documents.
  
• Support data collection, validation, and reporting for ongoing projects.
  
• Assist senior consultants and PMO leads in day-to-day coordination, governance, and reporting activities.
  
• Ensure accuracy and version control of documentation maintained across shared repositories.
  

Preferred Candidate Profile

• 410 years of experience in project coordination, documentation, or PMO support roles.
  
• Strong skills in MS Excel, PowerPoint, and Visio for process documentation and analysis.
  
• Excellent communication, organizational, and multitasking abilities.
  
• Experience with risk & control documentation or governance frameworks is preferred.
  
• Detail-oriented and capable of working independently with minimal supervision.
  
• Candidates from BPM / BPO, Consulting, or IT Services backgrounds are preferred.