IT Executive

VIRBHU India; Vadodara; On-site; INR 300,000 - 420,000; Full time

Job summary

Virbhu India Pvt Ltd in Vadodara (Gujarat) is seeking an IT Support Executive/IT Administrator with 2–5 years of hands-on IT experience. You will provide day-to-day IT support, hardware, software, networking, and Microsoft 365 administration, including Intune and endpoint management.

You will help onboarding/offboarding, asset tracking, device provisioning, and maintain IT documentation. The role requires proactive problem solving and adherence to security policies.

Qualifications

• 2–5 years of hands-on IT support, administration or infrastructure experience.
• Graduate or Diploma in Computer Science/IT or related field.
• Experience with Microsoft 365, Intune and endpoint management is preferred.

Responsibilities

• Provide first- and second-level IT support for hardware, software, Windows, printers, and network issues.
• Administer Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint) and Intune configurations.
• Handle onboarding/offboarding, asset tracking, device provisioning, and security policy adherence.
• Maintain IT documentation, tickets, asset records, and inventory.

Skills

IT Support

Windows OS

Microsoft 365

Microsoft Intune

Networking

Education

Bachelor's / Diploma in CS/IT

Tools

Microsoft Intune

Microsoft 365 Admin

VPN

Job description

Virbhu India Pvt Ltd - Vadodara (Gujarat), a wholly owned subsidiary of AK-LLC (USA), operating in the field of power electronics, has an immediate opening for an IT Support / IT Administrator.

The position will be responsible for providing day-to-day IT support and administration, supporting employees with hardware, software, networking, Microsoft 365 and endpoint-related requirements. The role will also support Microsoft Intune, device management, user onboarding/offboarding, IT asset management, and IT infrastructure activities.

Position: IT Support Executive / IT Administrator

Department: Information Technology

Experience: 2-5 Years

Key Responsibilities

• Provide first- and second-level IT support to employees for hardware, software, Windows, Microsoft 365, printers, and network-related issues.
• Troubleshoot and resolve issues related to Outlook, Teams, OneDrive, SharePoint, and other Microsoft 365 applications.
• Administer and support Microsoft Intune, including device enrollment, compliance monitoring, configuration profiles, application deployment, and basic policy troubleshooting.
• Prepare, configure, deploy, and maintain laptops, desktops, monitors, printers, and other IT equipment.
• Manage employee onboarding and offboarding activities, including account setup, device allocation, access management, and equipment recovery.
• Maintain IT asset records and ensure proper tracking of laptops, desktops, monitors, accessories, and other IT equipment.
• Install, configure, update, and troubleshoot approved software and applications.
• Monitor and maintain IT support tickets, issue logs, asset records, and technical documentation.
• Provide remote and on-site technical support to employees.
• Troubleshoot basic network connectivity, Wi-Fi, VPN, DNS, DHCP, and IP-related issues.
• Coordinate with internet service providers, software vendors, hardware vendors, and other service providers for issue resolution.
• Assist with Microsoft 365 administration and user account-related activities.
• Support IT security requirements, endpoint protection, access control, and company IT policies.
• Maintain proper documentation of IT procedures, configurations, troubleshooting steps, and inventory.
• Identify recurring technical issues and recommend improvements to IT processes.
• Escalate complex infrastructure, security, or application-related issues to the IT Manager or relevant service provider.
• Ensure IT systems and devices are maintained according to company standards and security policies.
• Perform other IT administration and infrastructure-related tasks assigned by the IT Manager.

Minimum Qualification

• Graduate or Diploma in Computer Science, Information Technology, Networking, or a related field.
• 3-5 years of hands-on experience in IT support, system administration, or IT infrastructure support.