IT and Data Product Analyst - Supply Chain Planning

Infosys; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Infosys in Hyderabad seeks an IT & Data Product Analyst to translate business needs into clear requirements for supply chain digital products. You will work closely with Product Owner, stakeholders and delivery teams to define user stories, acceptance criteria and backlog priorities.

You will analyse data to uncover patterns, collaborate across multi‑vendor environments, and support testing, validation and product adoption. A background in SCM, analytics and agile practices is highly valued.

Qualifications

• Strong business analysis and requirements-engineering skills, including user stories and acceptance criteria.
• Deep understanding of end-to-end Supply Chain processes and the role of digital products.
• Ability to analyse data, identify patterns and translate findings into actionable business insights.
• Experience with backlog refinement, prioritisation, functional validation and user acceptance testing.
• Ability to map processes, clarify business rules and structure complex information.
• Excellent stakeholder communication, workshop facilitation and relationship-management skills.
• Ability to communicate effectively with business, product, architecture, data and technical delivery teams.
• Strong problem-solving, critical-thinking and attention-to-detail capabilities.
• Collaborative, user-centric, value-oriented and continuous-improvement mindset.
• Ability to work effectively in a complex, multi‑team and multi‑vendor environment.

Responsibilities

• End-user understanding of Supply Chain processes, user journeys, pain points and outcomes.
• Requirement gathering, refinement and prioritisation with Product Owner.
• Create and maintain product requirements, user stories, functional specifications and supporting documentation.
• Support backlog refinement by clarifying scope, assumptions, dependencies, constraints and expected outcomes.
• Product communication and stakeholder alignment; bridge between users, product, data, developers and testers.
• Data analysis and insight generation to inform product strategy and prioritisation.
• Delivery, testing and release readiness; define test scenarios and support UAT and validation.
• Risk, dependency and change management; monitor assumptions and decisions.
• Product performance and continuous improvement through analysis of usage and outcomes.

Skills

Business analysis

Requirements engineering

Stakeholder communication

Data analysis

Backlog refinement

User stories

Acceptance criteria

Process mapping

Workshop facilitation

Cross‑functional collaboration

Education

Bachelor's or Master's degree in Supply Chain, Business, IT, Data or related field

Tools

Analytics tools

Visualization tools

Job description

IT&Data Product Analyst SCP

Must have

• Strong business analysis and requirements-engineering skills, including user stories and acceptance criteria.
• Good understanding of end-to-end Supply Chain processes and the role of digital products in supporting them.
• Ability to analyse data, identify patterns and translate findings into actionable business insights.
• Experience with backlog refinement, prioritisation, functional validation and user acceptance testing.
• Ability to map processes, clarify business rules and structure complex information.
• Excellent stakeholder communication, workshop facilitation and relationship-management skills.
• Ability to communicate effectively with business, product, architecture, data and technical delivery teams.
• Strong problem-solving, critical-thinking and attention-to-detail capabilities.
• Collaborative, user-centric, value-oriented and continuous‑improvement mindset.
• Ability to work effectively in a complex, multi‑team and multi‑vendor environment.

Good to have

• Experience with Agile product management and delivery practices.
• Knowledge of Supply Chain Planning, Logistics, Manufacturing, Customer Service, Quality or Procurement processes.
• Experience with analytics, reporting or visualisation tools and common data concepts.
• Familiarity with enterprise platforms, APIs, integrations and master‑data concepts.
• Experience supporting product adoption, change management or business readiness.

Bachelor or Master's degree in Supply Chain, Business, IT, Data, Engineering or a related field.

5+ years in product analysis, business analysis, Supply Chain digital solutions or enterprise delivery.

Proven experience translating stakeholder needs into clear requirements and supporting product delivery in a complex organisation.

Relevant business analysis, Agile, product management, data analytics or Supply Chain certification is an advantage.

Key working relationships

• Product Owner and Product Manager.
• Supply Chain business stakeholders, process owners, key users and end users.
• Solution Architects, Data and Integration teams, developers, configurators and testers.
• Enterprise Architecture, platform, security and infrastructure teams.
• Delivery leads, change teams and external implementation partners.

1. End‑user understanding and business analysis

• Build a strong understanding of Supply Chain processes, user journeys, pain points and expected business outcomes.
• Engage end users and business stakeholders through interviews, workshops, observations and feedback sessions.

2. Requirement gathering, refinement and prioritisation

• Collaborate with the Product Owner to gather, structure, validate and prioritise requirements.
• Create and maintain product requirements, user stories, functional specifications and supporting documentation.
• Support backlog refinement by clarifying scope, assumptions, dependencies, constraints and expected outcomes.

3. Product communication and stakeholder alignment

• Help the Product Owner communicate the product vision, business needs, priorities and expected benefits in language understood by all stakeholders.
• Act as a bridge between Supply Chain users, product management, solution architects, data teams, developers, testers and delivery partners.
• Prepare clear materials for decision‑making, refinement sessions, governance forums, demonstrations and user engagement.

4. Data analysis and insight generation

• Collect, validate and analyse relevant product, process and user data to support product decisions.
• Identify patterns, trends, correlations, exceptions and root causes that can inform product strategy and prioritisation.

5. Delivery, testing and release readiness

• Support delivery teams throughout solution design, build and configuration by clarifying requirements and expected outcomes.
• Collaborate with testing and business teams to define test scenarios and support functional validation and user acceptance testing.
• Validate delivered functionality against agreed requirements and acceptance criteria.

6. Risk, dependency and change management

• Support the Product Owner in identifying, assessing and mitigating risks that may affect product success.
• Identify dependencies across Supply Chain processes, data, integrations, systems and delivery teams.
• Maintain visibility of assumptions, constraints, issues and decisions affecting requirements or product outcomes.

7. Product performance and continuous improvement

• Analyse product effectiveness, usage, adoption, user satisfaction and business outcomes.
• Identify improvement opportunities and recommend actions to enhance product value, usability, effectiveness and profitability.