IT Administrator- Operations and Security

TransOrg; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

TransOrg Analytics in Gurgaon, Haryana, is seeking a hands-on IT Administrator to manage internal IT operations, endpoint and access security, employee support, and IT documentation. You will coordinate security controls and audit readiness for client-facing project teams, working with project leads and client IT/security stakeholders.

The role requires 3–5 years of experience in IT operations, Windows/M365 administration, and a solid grounding in networking and asset management.

Qualifications

• 3–5 years of hands-on IT administration experience.
• Experience with Windows admin, Microsoft 365/Entra ID, and basic networking.
• Proven ability to document, coordinate with stakeholders, and handle confidential data.
• Bachelor's degree in IT/CS or related field.
• Experience in client security assessments or IT audits is a plus.

Responsibilities

• Manage IT operations, user support, onboarding/offboarding.
• Implement and monitor MFA, endpoint protection, patching, and access reviews.
• Coordinate IT security controls for client projects with stakeholders.
• Support audits with evidence collection and remediation tracking.
• Maintain IT SOPs, runbooks, asset registers and vendor contacts.
• Oversee device inventory, renewals, backups, and incident escalation.

Skills

Windows administration

Microsoft 365/Entra ID

Networking (LAN/Wi-Fi/VPN)

IT ticketing & asset management

Documentation & stakeholder协调

Security awareness & audits

Education

Bachelor's degree or diploma in IT/CS

Tools

Active Directory

MFA tooling

Microsoft 365 Admin Center

ITSM tools

Job description

Location: Gurgaon, Haryana

Experience: 3 to 5 years

Employment: Full-time

About TransOrg

TransOrg Analytics provides Data Science, Data Engineering and Generative AI solutions to enterprise clients across

India and international markets.

Role Overview

We are seeking a hands‑on IT Administrator to manage internal IT operations, endpoint and access security, employee support, and IT documentation. The role will also coordinate security controls and audit readiness for client‑facing project teams, working with project leads and client IT/security stakeholders.

Key Responsibilities

• IT Operations & User Support: Administer Windows laptops/desktops, user accounts, email and business applications; resolve hardware, software, network and access issues; manage employee onboarding and offboarding.
• Identity, Endpoint & Network Security: Implement and monitor approved access permissions, MFA, endpoint protection, encryption and patching; conduct access reviews and track exceptions. Troubleshoot LAN/Wi‑Fi and VPN connectivity.
• Client Project IT Security: Maintain visibility of IT/security compliance for teams supporting client engagements, including client‑issued devices, approved connectivity, account access and project‑specific controls; coordinate corrective actions with project owners and client IT teams.
• Client & Internal Audits: Serve as the IT operations coordinator for client‑specific security assessments and internal audits; maintain evidence of applicable controls, respond to IT/security questionnaires, track observations and follow through on closure.
• IT Knowledge Repository: Own and periodically update IT SOPs, runbooks, configuration records, troubleshooting guides, asset and access registers, vendor/escalation contacts and audit‑evidence records. Project‑delivery knowledge remains with project teams.
• Assets, Vendors & Continuity: Maintain device and license inventories; track renewals, warranties, IT tickets and vendor requests; coordinate backup checks, incident escalation and preventive maintenance.

Required Skills & Qualifications

• 35 years of hands‑on experience in IT administration, system administration or IT operations; ability to work independently.
• Working knowledge of Windows administration, Microsoft 365/Entra ID or comparable enterprise user‑management tools, and basic networking (LAN, Wi‑Fi, VPN, DNS/DHCP).
• Practical exposure to user provisioning/deprovisioning, access reviews, MFA, antivirus/EDR, patching, asset tracking and IT ticket management.
• Prior involvement in client security assessments or IT audits, including documentation, evidence collection and remediation tracking.
• Strong troubleshooting, documentation, stakeholder coordination and communication skills; responsible handling of confidential information.
• Bachelors degree or diploma in IT, Computer Science or a related field.

Technical Skills

• Windows 10/11 administration, device configuration, troubleshooting, user provisioning and Microsoft 365/Entra ID or Active Directory administration.
• LAN/Wi‑Fi, VPN, DNS, DHCP and basic firewall/network troubleshooting.
• Endpoint security: antivirus/EDR, MFA, disk encryption, OS/application patching and access‑control monitoring.
• IT ticketing, hardware/software asset inventory, license tracking, backup monitoring and recovery coordination.
• Client‑project IT control checks, audit evidence collection, access‑review records and vulnerability/remediation tracking.

Good to Have

• Exposure to ISO 27001/SOC 2 controls, VAPT remediation, backup/restore testing, ITSM tools and basic Azure/AWS administration.