Issue Remediation Analyst – C10

Growth For Impact; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Growth For Impact in Chennai is seeking a data remediation analyst to manage the analysis of customer remediation issues across the globe and to execute comprehensive data remediation approaches.

You will conduct impact assessments to size customers and dollar impact, perform issue management and root cause analysis, and provide audit-ready data evidence while collaborating with Technology, FSO, Analytics, Shared Services and Controllers.

Qualifications

• Proficient in SAS, SQL, RDBMS, Teradata, Unix.
• Proficient in MS Excel, PowerPoint, and VBA.
• Experience with Jira, Bitbucket, and Mainframes.
• Exposure to Big data and Python.
• Strong banking domain and consumer products knowledge.
• Knowledge of Finance Regulations and Retail Banking Domain.
• Analytical and interpersonal skills.
• Ability to identify and solve complex business problems.
• Data analysis, data profiling, and data management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Analyze the analysis of customer remediation issues across the globe.
• Execute comprehensive data remediation approaches on customer issues.
• Conduct impact assessments to identify the size of customers and dollar amount impacted.
• Perform issue management and root cause analysis using analytical methods.
• Provide audit support by tracking implementation plans and providing data evidence.
• Work with remediation partner teams including Technology, FSO, Analytics groups, Shared Services, and Controllers.

Skills

Analytical thinking

Interpersonal skills

Data analysis

Education

Master’s / Advanced Degree in Information Technology/Computer Applications/Engineering/MBA

Tools

SAS

SQL

RDBMS

Teradata

Unix

MS Excel

PowerPoint

VBA

Jira

Bitbucket

Mainframes

Big data

Python

Job description

ROLE

• - Manage the analysis of customer remediation issues across the globe
• - Execute comprehensive data remediation approaches on customer issues
• - Conduct impact assessments to identify the size of customers and dollar amount impacted
• - Perform issue management and root cause analysis using analytical methods
• - Provide audit support by tracking implementation plans and providing data evidence
• - Work with remediation partner teams including Technology, FSO, Analytics groups, Shared Services, and Controllers

REQUIREMENTS

• - Proficient in SAS, SQL, RDBMS, Teradata, Unix
• - Proficient in MS Excel, PowerPoint, and VBA
• - Experience with Jira, Bitbucket, and Mainframes
• - Exposure to Big data and Python
• - Good understanding of banking domain and consumer products
• - Knowledge of Finance Regulations and Retail Business/Banking Domain
• - Analytical and interpersonal skills
• - Ability to identify and solve complex business problems
• - Data analysis, data profiling, and data management skills
• - Excellent communication and inter-personal skills
• - Master’s / Advanced Degree in Information Technology/Computer Applications/Engineering/MBA
• - Overall experience of 2-5 years with at least 1 year experience in the Banking Industry