Regulatory Risk Officer - Vice President

Citi; Gurugram District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Citi is seeking a Regulatory Risk Officer in Gurugram, India to drive customer remediation analytics from design to completion, ensuring detailed documentation for Internal Audit and Regulators. You will partner with Issue Owners and Managers in U.S.

Consumer Cards and influence senior stakeholders across the firm. The role requires strong data analytics expertise, programming skills (SAS/SQL, Python or R), and a proven track record in managing large remediation programs while upholding

Qualifications

• 12+ years of relevant experience in regulatory risk or analytics.
• Experience in data analytics or remediation within banking.
• Expert knowledge of SAS, SQL, Python or R.
• Experience analyzing large, complex datasets.
• Strong analytical skills with attention to detail.
• Proficient in Excel, PowerPoint, Word for data and docs.
• Ability to interact with senior management and regulators.
• Proven project management across multiple large-scale initiatives.

Responsibilities

• Subject matter expert in data analytics and remediation methodology.
• Owns remediation population and impact analyses for USCC issues.
• Provide guidance related to remediation processes and policies.
• Create comprehensive documentation for Internal Audit and Regulatory.
• Provide thought leadership across the remediation lifecycle.
• Challenge assumptions to ensure complete universe of impacted customers.
• Improve control environment through opportunities.
• Assess risk and drive compliance with laws, rules and regulations; escalate and supervise as needed.

Skills

Analytical thinking

Credible challenge

Governance

Policy

Risk lifecycle

Stakeholder management

Regulation

Project management

SAS/SQL

Python

R

Education

Bachelor's degree

Master's degree preferred

Tools

SAS/SQL

Python

R

Job description

The Regulatory Risk Officer is responsible for driving customer remediation analytics to completion including execution and validation. This position will be part of the USCC Centralized Customer Remediation Team (CCRT). The objective of the USCC CCRT is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and the Regulators. These activities will be conducted in close partnership with the Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are required, to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. This role is for an individual contributor SME.

Responsibilities:

• Subject matter expert related to data analytics and remediation methodology. May train, mentor, and coach lower-level staff,

• Owns, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory.

• Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs.

• Create comprehensive documentation that conforms to Internal Audit and Regulatory expectations.

• Provide thought leadership and effective challenge throughout the data remediation lifecycle (including root cause analysis, remediation planning, code review for queries related to population completeness planning and execution criteria, and post remediation implementation).

• Challenge preconceived notions about data to ensure no stone is left unturned to identify complete universe of impacted customers is uncovered.

• Cultivate and support a sustainable and repeatable control environment by continuing to improve identified opportunities.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Recommended Qualifications:

• 12+ years relevant experience

• Prior Data Analytics or Remediation experience within Banking Industry is preferred.

• Expert knowledge of programming languages (e.g., SAS/SQL, Python and/or R).

• Experience creating and analyzing large complex datasets with the ability to identify, analyze, and interpret trends or patterns.

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

• Should have excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).

• Professional ability and presence to interact with Senior Bank, Regulatory and Audit Management.

• Project management knowledge and experience working with diverse groups of stakeholders to achieve milestones and deadlines.

• Proven ability to manage multiple, concurrent large-scale projects from ideation through testing and implementation.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Risk Management

Job Family:

Regulatory Risk

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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