Interview Opportunity Branch Manager

Jana Small Finance Bank Limited; Sivasagar; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Performance incentives

Competitive pay

Job summary

Jana Small Finance Bank Limited in Sivasagar seeks an experienced Branch Manager to lead branch operations, drive business growth, and ensure regulatory compliance. The role involves managing sales, operations and customer service to achieve targets.

The ideal candidate will have a strong retail banking background, proven team management skills, and a focus on risk controls across KYC/AML and audits. This is a full-time on-site role at the Sivasagar branch.

Qualifications

• Graduate or postgraduate with banking experience.
• Minimum 10 years of banking experience.
• Prior branch handling experience preferred.

Responsibilities

• Achieve branch targets for assets, liabilities, and third-party products.
• Drive CASA growth, deposits, and loan portfolio.
• Oversee daily branch operations and audits.
• Lead, mentor, and manage branch staff with performance reviews.
• Build and maintain strong customer relationships and resolve escalations.
• Ensure RBI guidelines, KYC/AML compliance, and risk controls.

Skills

Sales & Business Development

Team Leadership

Banking Operations

Customer Relationship Management

Risk & Compliance Knowledge

Education

Graduate/Postgraduate

Job description

Job Title:

Branch Manager

Company:

Jana Small Finance Bank

Location: Sivasagar

Job Summary:

We are seeking an experienced and result-driven Branch Manager to lead branch operations, drive business growth, and ensure compliance with banking regulations. The candidate will be responsible for managing sales, operations, and customer service functions of the branch.

Key Responsibilities:

1. Business Development:

• Achieve branch targets for assets, liabilities, and third-party products
• Drive CASA growth, deposits, and loan portfolio
• Develop strategies to expand customer base

2. Branch Operations:

• Oversee daily branch operations and ensure smooth functioning
• Monitor cash management, transactions, and audit compliance
• Ensure adherence to policies and procedures

3. Team Management:

• Lead, motivate, and manage branch staff
• Set performance targets and conduct regular reviews
• Provide training and development support

4. Customer Relationship Management:

• Build and maintain strong relationships with customers
• Address customer queries and resolve escalations
• Ensure high levels of customer satisfaction

5. Compliance & Risk Management:

• Ensure compliance with Reserve Bank of India guidelines and internal policies
• Monitor KYC/AML processes
• Minimize operational and credit risk

Required Qualifications:

• Graduate/Postgraduate
• 10 years of banking experience
• Prior experience in branch handling preferred

Key Skills:

• Sales & Business Development
• Team Leadership
• Banking Operations
• Customer Relationship Management
• Risk & Compliance Knowledge

Salary:

Best in industry + Performance incentives

Industry:

Banking / Financial Services

Employment Type:

Full-Time

Role Category:

Retail Banking