Internship - Customer Service (Bangalore)

Avery Dennison; Bengaluru; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Paid internship

Job summary

Avery Dennison RBIS in Bengaluru is offering a paid internship for fresh graduates for a minimum of 6 months. The role focuses on customer support, handling inquiries, orders and complaints with strong emphasis on MS Excel and timely responses.

You will work in a team to meet service levels and ensure client satisfaction while learning in a dynamic environment. Open to graduates from any field, this internship requires willingness to learn, work from office, and contribute to end-to-end customer

Qualifications

• Freshers for a min 6 months internship.
• Graduate from any field with MS Excel knowledge.
• Open to work from Office.

Responsibilities

• Maintain customer focus and respond to enquiries, orders and complaints via email, phone or fax.
• Answer calls, mails and faxes received at the desk within guidelines.
• Work to agreed service levels and strive to exceed customer expectations.
• Take ownership of queries and follow through to resolution.
• Handle complaints/escalations and meet client requirements on time.

Skills

MS Excel

Education

Graduates

Job description

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.52 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments, and packaging solutions that enhance consumer appeal. We accelerate performance through RFID-enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.

Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com .

Job Description

We are looking for freshers for a period of min. 6 Months, on paid Internship

Below are the key role and responsibilities of the Intern

Maintain Customer focus at all times and respond to customers’ enquiries /orders/complaints (through e-mails, phone and fax) using the best Practice guidelines. Answer all calls/mails/fax received at the Desk.

Work within agreed service levels, striving to exceed customer expectations.

Take ownership of queries and proactively follow through to resolution.

Handling Complaints/escalations.

Meeting client requirements on time and effectively thereby winning their goodwill.

Sensitization of the client requirements and accordingly prioritizing the activities.

Work effectively as part of a team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate.

Qualifications

• Open for all Graduates from any field
• Good knowledge of MS Excel.

Only GRADUATES !!

Additional Information

If you are a FRESHER we are looking for YOU !! No Past Experience

Open to work for 6 days

Open to Learn

Open to work from Office