International voice process

Rknjobs; Pune District; On-site; INR 522,000 - 638,000; Full time

Benefits offered by this job

Five days a week

Company cab

Meal

Job summary

Rknjobs in Pune is seeking a Customer Support Executive to handle international voice calls, resolve customer queries, and maintain service quality. The role requires excellent communication and the ability to work US night shifts, with immediate joining and virtual or face-to-face interviews.

Candidate should have 6+ months of experience in an international BPO, strong listening and interpersonal skills, and a proactive, team-oriented attitude.

Qualifications

• 6+ months of experience in an International BPO in Voice Process.
• Strong communication, interpersonal, and comprehension skills.
• Active Listener and Resolve the Customer Query over phone.
• Ability to work independently and as part of a team.
• Willing to work in US shift (Night shift).

Responsibilities

• Handle basic customer queries and provide resolutions.
• Maintain high-quality customer service over voice channel.
• Listen actively to understand customer issues and provide clear feedback.
• Collaborate with team to meet performance targets.

Skills

Clear communication

Interpersonal skills

Active listening

Team player

US night shift

Job description

Job Description

Position: Customer Support Executive (Executive)

Location: Yerwada,Pune

Salary - Up 5.8 LPA(Depanding upon experience )

Interview Mode : Virtual and F2F

Immediate Joiner

Virtual interview

Requirements

• 6+ months of experience in an International BPO in Voice Process is mandatory.
• Handling basic customer queries and providing customer resolution.
• Strong communication, interpersonal, and comprehension skills.
• Active Listener and Resolve the Customer Query over phone.
• Ability to work independently and as part of a team.
• Willing to work in US shift (Night shift)

Why join

• 5 days working
• Both side cab
• Meal