International Voice Process

Sutherland; Chennai District; On-site; INR 290,000 - 350,000; Full time

Benefits offered by this job

Cab facility

Job summary

Sutherland is hiring for International Voice Support in Chennai district, Tamil Nadu. The role requires handling customer calls, delivering accurate information, and resolving issues, with a 5-day week and night rotational shifts. Located at Gateway Office Parks, Perungalathur, Chennai, work-from-office with cab facility within 25 km.

Graduation is mandatory; immediate availability preferred. Educational qualification includes +2 and Graduation mandatory.

Qualifications

• Excellent verbal communication skills.
• Willingness to work in night shifts and a 5-day work week.

Responsibilities

• Handle customer queries through calls.
• Provide accurate and timely information to customer inquiries.
• Resolve customer issues and complaints effectively.
• Work in coordination with team members to achieve service targets.
• Stay updated with product information and company policies.

Skills

Verbal communication

Education

12th Pass

Graduation mandatory

Job description

Greetings from Sutherland!!!

We are hiring candidates for International Voice Support.

Job Criteria:

• Handle Customer queries through Calls.
• Provide accurate and timely information to customer inquiries.
• Resolve customer issues and complaints effectively.
• Work in coordination with team members to achieve service targets.
• Stay updated with product information and company policies.
• Excellent verbal communication skills
• Should be available to join us immediately.

Shift Timings & Off:

• 5-day work week with 2-days rotational week offs (Night rotational shifts)

Educational Qualification:

+2(Graduation mandatory)

Compensation CTC:

2.9 to 3.5 LPA.

Additional Information:

• Work from office
• Cab facility available upto 25 km radius from office based on the shift timings between 6.30 pm - 6.30am

Selection Process:

1. HR Interview
2. SD Panel Interview
3. Online Language Assessment

Venue:

Sutherland,

A1 Block, Ground floor,

Gateway Office Parks,

Perungalathur, Chennai.