International chat process | Experienced | Freshers
Axis Services
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Benefits offered by this job
Job summary
Axis Services in Hyderabad is hiring for International Voice Process and International Non-Voice Process roles. This position is Work From Office with Rotational Shifts and a 5-day workweek. Freshers and experienced candidates are welcome, and fluency in English is essential.
Roles include handling customer queries via voice, chat, and email, delivering accurate information, and resolving issues while upholding high service standards. A one-way cab facility is provided for employees.
Qualifications
- Undergraduates (UG) / Graduates are eligible
- Freshers & Experienced candidates can apply
- Fluent English communication is mandatory
- Strong verbal & written communication skills
Responsibilities
- Handle customer queries through Voice / Chat / Email Support
- Provide accurate information and resolve customer concerns
- Maintain high-quality customer service standards
- Ensure timely and effective issue resolution
- Follow company policies and process guidelines
Skills
Education
Job description
Hyderabad
Mode: Work From Office (WFO)
Shift: Rotational Shifts
Working Days: 5 Days Working | 2 Rotational Week Offs
We are hiring enthusiastic and customer-focused candidates for International Voice Process and International Non-Voice Process roles.
- Handle customer queries through Voice / Chat / Email Support
- Provide accurate information and resolve customer concerns
- Maintain high-quality customer service standards
- Ensure timely and effective issue resolution
- Follow company policies and process guidelines
- Undergraduates (UG) / Graduates are eligible
- Freshers & Experienced candidates can apply
- Fluent English communication is mandatory
- Strong verbal & written communication skills
- Freshers: Up to 3 LPA
- Experienced Candidates: Up to 5 LPA
- Updated Resume
- Aadhar Card & PAN Card
- Educational Documents
- Experience Documents (Offer Letter, Relieving Letter, Pay slips)
Neharika (HR) Contact Number: 9030460125
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