International Chat Process (Jaipur) Immediate Joiner

TP; Mohali; On-site; INR 180,000 - 300,000; Full time

Job summary

TP in Mohali, India, is seeking a candidate for an International Chat Process/BPO Customer Service role. The job involves handling international chat interactions and providing customer service via email, phone, or chat platforms, with a strong emphasis on English communication.

Ideal candidates have 0-1 year of experience, excellent written and spoken English, and the ability to multitask while maintaining accuracy and attention to detail.

Qualifications

• 0-1 year of experience in an International Chat Process/BPO Customer Service role.
• Excellent communication skills in English (written & spoken).
• Proficiency in handling multiple conversations simultaneously while maintaining accuracy and attention to detail.

Responsibilities

• Handle international chat processes with excellent communication skills in English.
• Provide BPO customer service to clients through email, phone, or chat platforms.
• Process domestic and international emails efficiently, ensuring timely resolution of queries.
• Maintain accurate records of all interactions with customers using CRM software.

Skills

English communication

Multi-tasking

Attention to detail

Tools

CRM software

Job description

Roles and Responsibilities :

• Handle international chat processes with excellent communication skills in English.
• Provide BPO customer service to clients through email, phone, or chat platforms.
• Process domestic and international emails efficiently, ensuring timely resolution of queries.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 0-1 year of experience in an International Chat Process/BPO Customer Service role.
• Excellent communication skills in English (written & spoken).
• Proficiency in handling multiple conversations simultaneously while maintaining accuracy and attention to detail.