Internal Audit Executive

Kapston Services; Hyderabad; On-site; INR 4,200,000 - 6,400,000; Full time

Job summary

Kapston Services in Hyderabad seeks an Executive for Internal Audit to lead audits of the order-to-cash cycle, refunds, inventory, and data reporting within a technology-enabled commerce environment.

You will apply strong knowledge of accounting and internal controls, advanced Excel skills, and ERP systems to perform exception analyses, align with payment gateways and marketplaces, and document audit work papers for senior management review.

Qualifications

• 13+ years of experience in Internal Audit and Finance Audit.
• Experience in e-commerce or technology-enabled businesses preferred.
• Strong knowledge of accounting concepts and internal controls.

Responsibilities

• Audit the complete order-to-cash cycle including booking, invoicing, payment collection, cancellations, refunds and settlements.
• Verify sales transactions in ERP against e-commerce platform and gateway reports.
• Review COD, prepaid, card payments, UPI, wallets for completeness and accuracy.
• Reconcile gateway/mar ketplace settlements with bank credits and accounting records.
• Identify transaction mismatches, revenue leakage, and unusual transactions.
• Review discounts, coupons, promotions, cashback and loyalty programs for proper authorization.

Skills

Internal controls

MS Excel

Data analysis

ERP knowledge

Tools

ERP systems

E-commerce platforms

Payment gateways

Job description

Executive for Internal Audit

Key Responsibilities

1. E-Commerce Transaction & Revenue

• Conduct audits of the complete order-to-cash cycle, including order booking, invoicing, payment collection, cancellation, refunds, returns, and settlements.
• Verify sales transactions recorded in the ERP/accounting system against the e-commerce platform and payment gateway reports.
• Review COD, prepaid, credit/debit card, UPI, wallet, and other payment transactions for completeness and accuracy.
• Reconcile payment gateway and marketplace settlements with bank credits and accounting records.
• Identify transaction mismatches, duplicate transactions, revenue leakage, unauthorized adjustments, and unusual transactions.
• Review discount, coupon, promotional, cashback, and loyalty programs for proper authorization and accounting.

2. Refunds, Returns & Cancellation

• Review product returns, cancellations, refunds, and replacement transactions.
• Verify that refunds are processed only against eligible and authorized transactions.
• Identify duplicate, excessive, delayed, or unauthorized refunds.
• Review return-to-origin (RTO) transactions and related financial impact.
• Evaluate controls over customer claims, refund approvals, and adjustments.

3. Inventory & Warehouse

• Conduct periodic audits of inventory records and warehouse operations.
• Verify physical inventory against system records and variances.
• Review controls over stock receipts, transfers, picking, packing, dispatches, returns.
• Review inventory reconciliation between warehouses, stores, ERP, and e-commerce platforms.

4. Data Analysis & Reporting

• Use MS Excel / ERP reports to analyse large volumes of transaction data.
• Perform exception reporting and identify unusual trends, mismatches, and control failures.
• Prepare audit working papers and maintain proper supporting documentation.

Experience

• 13 years of experience in Internal Audit, Finance Audit.
• Experience in e-commerce or technology-enabled businesses will be preferred.

Technical Skills

• Strong knowledge of accounting and internal control concepts.
• Advanced MS Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, data validation, and basic data analysis.
• Working knowledge of ERP systems
• Knowledge of e-commerce platforms, payment gateways, marketplace settlements, and order management systems will be preferred.