Internal Accounting Operations Coordinator - Mumbai

Plante Moran India Private Limited; Mumbai Suburban; On-site; INR 700,000 - 900,000; Full time

Job summary

The IA Central team within Internal Accounting at Plante Moran serves as a key operational and technical support function responsible for maintaining the integrity of the firm's practice management data and business processes.

This role will monitor, process, and support data changes and Workday business processes, while also developing expertise in Workday Professional Services Automation (PSA) and related systems.

Qualifications

• Bachelor's degree required in business, accounting, or related field.
• Proficiency in MS Office, especially Excel.
• 3–4 years of experience in a high-volume, fast-paced environment with data entry.

Responsibilities

• Process Workday data changes and support PSA and related systems.
• Monitor, troubleshoot, and resolve routine Workday issues and data quality.
• Provide desk support for Internal Accounting requests and triage tickets.
• Assist with data quality initiatives and system integration issues.
• Participate in projects and testing related to Workday updates.

Skills

Communication

Independent work

Analytical thinking

Education

Bachelor's degree

Tools

Excel

MS Office Suite

Job description

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Your role.

The IA Central team within Internal Accounting at Plante Moran serves as a key operational and technical support function responsible for maintaining the integrity of the firm's practice management data and business processes. This role will monitor, process, and support data changes and Workday business processes, while also developing expertise in Workday Professional Services Automation (PSA) and related systems. In addition to executing day-to-day workflow activities, this position will play an important role in troubleshooting system issues, investigating integration failures, and supporting data quality initiatives. The ideal candidate will combine strong operational execution with technical curiosity, analytical problem-solving skills, and a desire to learn how our systems support the firm's core business functions.

Responsibilities include, but are not limited to:

• Process workflow changes in Workday through direct data entry and established Workday business processes.
• Support data quality and cleanup initiatives within the firm's practice management system.
• Assist with client account reconciliations Resolve any issues that may arise from invoice creation and billing situations Communicate effectively with team members and stakeholders across all levels of the organization.
• Serve as the first point of contact for Internal Accounting support requests by triaging, prioritizing, and managing help desk tickets.
• Troubleshoot and resolve routine Workday related issues while partnering with senior Financial Systems team members on more complex matters.
• Participate in Internal Accounting projects, process improvement initiatives, and testing activities as necessary Investigate and resolve Workday integration failures Research new Workday functionality related to updates and releases

Requirements and Skills:

• Proficiency in MS Office (especially Excel)
• Excellent communication ability
• Ability to work independently and meet tight deadlines
• Strong analytical and problem solving skills
• Bachelor's degree required
• Broad training in fields such as business administration, accountancy, or similar vocations is a plus.
• Requires three (3) to four (4) years of experience working in a high-volume, fast-paced environment with data entry

What makes us different?

On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.

At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities.

Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.

Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.

Plante Moran is an Equal Opportunity Employer.

Plante Moran maintains a drug-free workplace.

The specific statements above are not intended to be all-inclusive. Our founders often referred to our firm as "a people firm disguised as an accounting firm." Why? Because people are at the core of everything we do, and our firm was built on values and principles that support this philosophy to this day.