Internal Accounting Operations Coordinator - Mumbai

Plante Moran; Mumbai Suburban; On-site; INR 500,000 - 900,000; Full time

Job summary

Plante Moran’s IA Central team within Internal Accounting seeks a data-focused professional to monitor, process, and support Workday-related data changes and PSA workflows in Mumbai. You will troubleshoot issues, assist with reconciliations, and contribute to data quality initiatives while collaborating with the Financial Systems group and business stakeholders.

The role blends operations with hands-on analytics and exploration of new Workday functionality to support the firm’s core accounting

Qualifications

• Bachelor’s degree in business, accounting, IT, or a related field.
• 3–4 years of experience in high-volume data entry or accounting support.
• Proficiency with Workday and data quality initiatives.
• Strong analytical and problem-solving abilities.

Responsibilities

• Process data changes in Workday using established workflows.
• Support data quality and cleanup within the practice management system.
• Assist with client account reconciliations.
• Troubleshoot Workday issues and partner with senior team members.
• Coordinate with cross-functional teams and respond to helpdesk requests.
• Participate in process improvement projects and testing.
• Investigate and resolve Workday integration failures and stay updated on Workday changes.

Skills

MS Office

Excel

Communication skills

Independent work

Deadline-oriented

Analytical thinking

Education

Bachelor’s degree

Tools

Workday PSA

ERP systems

Job description

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.

Your role.

The IA Central team within Internal Accounting at Plante Moran serves as a key operational and technical support function responsible for maintaining the integrity of the firm's practice management data and business processes. This role will monitor, process, and support data changes and Workday business processes, while also developing expertise in Workday Professional Services Automation (PSA) and related systems.

In addition to executing day-to-day workflow activities, this position will play an important role in troubleshooting system issues, investigating integration failures, and supporting data quality initiatives. The ideal candidate will combine strong operational execution with technical curiosity, analytical problem-solving skills, and a desire to learn how our systems support the firm's core business functions.

Responsibilities include, but are not limited to:

• Process workflow changes in Workday through direct data entry and established Workday business processes.
• Support data quality and cleanup initiatives within the firm's practice management system.
• Assist with client account reconciliations
• Resolve any issues that may arise from invoice creation and billing situations
• Communicate effectively with team members and stakeholders across all levels of the organization.
• Serve as the first point of contact for Internal Accounting support requests by triaging, prioritizing, and managing help desk tickets.
• Troubleshoot and resolve routine Workday related issues while partnering with senior Financial Systems team members on more complex matters.
• Participate in Internal Accounting projects, process improvement initiatives, and testing activities as necessary
• Investigate and resolve Workday integration failures
• Research new Workday functionality related to updates and releases

Requirements and Skills:

• Proficiency in MS Office (especially Excel)
• Excellent communication ability
• Ability to work independently and meet tight deadlines
• Strong analytical and problem solving skills
• Bachelor’s degree required
• Broad training in fields such as business administration, accountancy, or similar vocations is a plus. Requires three (3) to four (4) years of experience working in a high-volume, fast-paced environment with data entry

What makes us different?

On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for?

Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.

Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.

Plante Moran maintains a drug-free workplace.

The specific statements above are not intended to be all-inclusive.