Intern (Professional Services)

AstroFarm by 42Gears; Bengaluru; On-site; INR 167,400 - 279,000; Full time

Job summary

AstroFarm by 42Gears is looking for an Intern (Professional Services) based in Bengaluru, India. Your role will involve performing Verification and Validation testing on our products and setting up customer environments for seamless installations.

You’ll work directly with clients to address their technical requirements while also troubleshooting issues and providing solutions. Ideal candidates will be self-driven, passionate about learning, and possess strong communication skills.

Qualifications

• Knowledge of Software Development Life Cycle.
• Understanding of Database concepts and SQL.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Perform Verification and Validation testing on 42Gears products.
• Set up customer environments for seamless installation.
• Troubleshoot product issues and provide technical solutions.
• Conduct product and technical training for the sales team.

Skills

Knowledge of Software Development Life Cycle

Database concepts & using SQL

Knowledge of SQL Server

Understanding of XML, XSLT

Linux Knowledge

Network concepts

Communication skills

Job description

Intern (Professional Services) Internship

Location: Bengaluru, India.

Role Details

Relevant Experience: 0 years.

Key Responsibilities

• Performing Verification and Validation testing on 42Gears products.
• Setting up a customer environment for seamless installation of 42Gears products.
• Troubleshooting product issues and providing technical solutions to customers.
• POC with clients for addressing their technical and business requirements.
• Analysis of 42Gears products for strengths and USPs.
• Customer communication and ownership.
• Conduct product and technical training for the sales team and attend training/conferences as and when conducted.
• Travel to customer locations, India and abroad, for meetings, deployments and troubleshooting.
• Ownership of problems/issues/defects ticket until resolution.

Key Requirements

• Knowledge of Software Development Life Cycle.
• Knowledge on Database concepts & using SQL.
• Knowledge of database – SQL Server.
• Understanding of XML, XSLT.
• Preferred: Linux Knowledge, Network concepts.
• Good to have mobility knowledge.
• Passion for learning with a willingness to acquire expertise on new technologies.
• Self driven, adaptable and team player.
• Communication skills – spoken as well as written.
• Ability to track and own issues. Interact with the development team for technical solution and closure.