Intern Corporate Operations

Marsh; Gurugram District; On-site; INR 260,000 - 420,000; Full time

Job summary

Marsh in India is seeking a customer service associate to handle standard inquiries about Marsh products and services, and to support daily call center operations.

You will listen to inquiries, document details, and route complex issues as needed, while tracking client and order data in spreadsheets to support performance monitoring. This role emphasizes a diverse, inclusive work environment and growth within a global risk services firm.

Qualifications

• Customer service experience preferred.
• Excellent communication skills.

Responsibilities

• Respond to standard customer inquiries about Marsh products and services.
• Review and monitor calls, emails and transactions.
• Request missing information from customers to answer inquiries.
• Log client and order data in spreadsheets to assist with monitoring call center activity.

Job description

Job Description:

Company:

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Description:

Helps respond to standard customer inquiries regarding the products and services the Company offers.

Answers, documents and monitors call center calls, emails and transactions.

Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries.

Tracks client and product order information and logs client data in spreadsheets to assist with monitoring call center activity.

For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Requirements: