Intern

Texperts India; Mumbai Suburban; On-site; INR 203,000 - 243,000; Full time

Job summary

Texperts India in Mumbai offers a Digital Platform Support Intern / Fresher position with a 6–12 month internship period. The role includes onboarding users, guiding them through the platform, and supporting multiple business functions within the ecommerce startup.

Freshers are welcome and rotations may be required. Selected interns will assist in subscription sales, user onboarding, yarn sales, and catalog management while coordinating with internal teams to ensure successful order execution

Qualifications

• Freshers or interns are welcome
• Basic computer knowledge and willingness to learn
• Good communication and coordination skills
• Flexible attitude and readiness to work in shifts
• Interested in working in digitalization field

Responsibilities

• Support in various business functions of an ecommerce startup
• Assist in Subscription Sales with calls, follow-ups, and demos
• Onboard new users onto the digital platform and guide them through features
• Handle Yarn Sales inquiries and coordinate with suppliers
• Act as a point of contact for assigned customers to ensure engagement and retention
• Upload, update, and maintain product catalog data and pricing
• Coordinate dispatch, delivery, and order execution activities and track shipments

Job description

Position : Digital Platform Support Intern / Fresher

Stipend : 20,000 per month

Location : Mumbai (Jogeshwari West / Goregaon East)

Internship Period : 6 Months to 12 months

Working Hours:

• Must be flexible to work in rotational shifts:

08:00 AM to 04:00 PM

02:00 PM to 10:00 PM

10:00 AM to 07:00 PM

Candidates Interested and want to work or make a career in various business functions of an ecommerce star-up company

Eligibility:

• Freshers or interns are welcome
• Basic computer knowledge and willingness to learn
• Good communication and coordination skills
• Flexible attitude and readiness to work in shifts
• Candidates Interested and want to work or make a career in digitalization field

Current Hiring Requirement –

Selected candidates/ Interns will be supporting in any of the following areas –

1. Subscription Sales

• Support in driving subscription sales through calls, follow-ups, and demos
• In alignment & guidance of seniors explain platform value, pricing, and plans to specific / assigned customers
• Support in monthly sales tasks & activities and maintain CRM records

2. Platform Onboarding & Experience

• Support and Onboard new users onto the digital platform
• Guide users through features and ensure smooth first experience
• Resolve basic user queries and coordinate with support teams

3. Yarn Sales

• Manage yarn sales inquiries and customer requirements
• Coordinate with suppliers and internal teams for order execution
• Build and maintain relationships with buyers

4. Relationship Management (Success Buddy)

• Act as a single point of contact as a support for assigned customers
• Ensure and facilitate in customer success, engagement, and retention
• In alignment with their immediate seniors, proactively address concerns and share feedback with teams

5. Cataloguing

• Upload, update, and support in managing product catalog data
• Ensure accuracy of product descriptions, images, and pricing
• Coordinate with sourcing and sales teams for data completeness

6. Logistics & Execution

• Coordinate dispatch, delivery, and order execution activities
• Track shipments and support to resolve delivery-related issues
• Liaise support to be provided to vendors, transporters, and internal stakeholdersRole & responsibilities

Preferred candidate profile