Integrations Engineer

ISS Tech Team; Chennai District; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

ISS is seeking a skilled Integration Engineer to design, implement, and manage TRIRIGA integrations as part of the Global Integration Platform team within Facility Management Services in India.

You will own end-to-end integration delivery, coordinate developers, align with platform standards, and contribute to API contracts, data mappings, and CI/CD processes.

Qualifications

• Degree in CS, Engineering, or related field.
• Experience with system integrations, APIs, and middleware.
• Experience designing and implementing integration interfaces and data flows.
• Experience with CI/CD pipelines and DevOps practices.
• Knowledge of TRIRIGA integration capabilities (OSLC, Web APIs, APIC, data exchange) or similar.
• Experience working in complex, multi-system enterprise environments.

Responsibilities

• Design and implement TRIRIGA integrations using APIs, wrappers, and enterprise integration patterns via the GIP.
• Own TRIRIGA integration demands end-to-end, ensuring consistent delivery across enhancements, projects, and operations.
• Coordinate and guide integration developers to ensure aligned, high-quality delivery.
• Collaborate with the GIP team to align integrations with platform standards, architecture, and best practices.
• Contribute to integration design decisions, including API contracts, data mappings, and interface specifications.
• Support DevOps practices by contributing to CI/CD pipelines, deployment processes, and integration monitoring.
• Troubleshoot and resolve integration issues across systems, including incident and problem management.

Skills

System integrations

APIs & middleware

CI/CD pipelines

DevOps practices

TRIRIGA integration

Education

CS/Engineering degree

Tools

TRIRIGA

OSLC

Web APIs

APIC

Job description

Corporate Functions

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location

India

Language

English

Main Purpose of the Position / Key Expectations

Design, implement, and manage integrations for the IBM TRIRIGA platform as part of a cross-functional team delivering smart digital solutions for the Facility Management Service program. You will establish and strengthen internal integration capabilities, ensuring scalable, reliable system-to-system connectivity, while working closely with the Global Integration Platform (GIP) team and supporting the evolution of the platform towards the Real Estate and Facility Management module (MREF within MAS).

What You’ll Do

• Design and implement TRIRIGA integrations using APIs, wrappers, and enterprise integration patterns (through the GIP)
• Own TRIRIGA integration demands end-to-end, ensuring consistent delivery across enhancements, projects, and operational support
• Coordinate and guide integration developers (internal and/or external) to ensure aligned, high-quality delivery
• Collaborate with the GIP team to align integrations with platform standards, architecture, and best practices
• Contribute to integration design decisions, including API contracts, data mappings, and interface specifications
• Support DevOps practices by contributing to CI/CD pipelines, deployment processes, and integration monitoring
• Troubleshoot and resolve integration issues across systems, including incident and problem management

Who You’ll Work With

• TRIRIGA development team (developers, QA, Product Owner)
• Integration developers (internal and external, depending on demand)
• Global Integration Platform (GIP) team responsible for platform standards and runtime
• Technical architects and SMEs defining integration patterns and API strategy
• External system owners and stakeholders consuming TRIRIGA integrations
• Support teams involved in incident management and operational support

Key Qualifications

• Degree in Computer Science, Engineering, or related field
• Experience with system integrations, APIs, and middleware
• Experience designing and implementing integration interfaces and data flows
• Experience with CI/CD pipelines and DevOps practices
• Knowledge of TRIRIGA integration capabilities (OSLC, Web APIs, APIC, data exchange) or similar
• Experience working in complex, multi-system enterprise environments

Personal Skills You Excel

• Strong analytical and problem-solving skills in complex system landscapes
• Ability to coordinate and guide contributors across teams
• Clear communication across application teams and platform teams
• Structured, quality-focused approach with strong ownership mindset
• Experience in Facility Management / Workplace Management systems (FMS/WMS), with exposure to MREF / MAS considered an advantage

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.