Manager, Enterprise Integrations & Automations - Confluent
IBM
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Job summary
IBM India Private Limited seeks a Manager, Enterprise Integrations & Automations to lead the India-based integrations team and own the integration roadmap, focusing on Workato-driven automation across SaaS and enterprise applications.
You will partner with US stakeholders, set patterns for security and governance, design REST and SOAP APIs, and mentor engineers to deliver scalable, reliable integration solutions in production.
Qualifications
- 10+ years of experience in enterprise software integration, application middleware, or automation.
- 3+ years of hands-on experience building and administering Workato environments.
- Experience delivering and supporting reliable, secure, and maintainable integration solutions in production.
- Strong understanding of REST and SOAP APIs, JSON and XML payloads, webhooks, and authentication protocols such as OAuth2 and JWT.
- Experience integrating SaaS applications or enterprise systems such as Salesforce, NetSuite, Workday, ServiceNow, Snowflake, CRM, ERP, identity, finance, or data platforms.
- Understanding of Kafka and event-based architecture.
- Experience building reusable integration frameworks, design standards, or internal platforms.
- Strong problem-solving, stakeholder management, and communication skills, with the ability to translate technical concepts for business audiences.
- Experience leading or developing technical teams across geographies and time zones.
Responsibilities
- Lead, mentor, and grow a high-performing integrations team in India.
- Own integration strategy and architecture, including enterprise-grade Workato recipes, custom connectors through the Workato SDK, and reusable workflow patterns.
- Partner with US stakeholders and teams to identify opportunities and automate complex business processes.
- Establish practical standards for security, privacy, reliability, maintainability, and integration governance.
- Manage Workato environment practices across development, testing, and production, including platform health and task consumption.
- Design and manage REST and SOAP API integrations, webhook connections, payload mappings, and data transformations.
- Monitor production workflows, investigate recipe failures, improve error-handling patterns, and maintain data synchronization accuracy.
- Guide architecture decisions, communicate tradeoffs, and enable engineers and technical leads to deliver independently.
- Support hiring, career development, performance management, and effective India–US collaboration.
Skills
Education
Tools
Job description
At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.
We are seeking a Workato Integrations Manager to lead our enterprise automation strategy and India-based integrations team. You will own the integration roadmap, design and scale automated workflows connecting critical SaaS and enterprise applications, and serve as a trusted architecture and design leader.
You will bridge business needs and technical execution, transforming manual bottlenecks into reliable, automated data flows using Workato and complementary integration patterns. The role includes regular partnership with business and technology stakeholders in the US.
- Lead, mentor, and grow a high-performing integrations team in India.
- Own integration strategy and architecture, including enterprise-grade Workato recipes, custom connectors through the Workato SDK, and reusable workflow patterns.
- Partner with US stakeholders and teams such as HR, Finance, Sales, and Operations to identify opportunities and automate complex business processes.
- Establish practical standards for security, privacy, reliability, maintainability, and integration governance.
- Manage Workato environment practices across development, testing, and production, including platform health and task consumption.
- Design and manage REST and SOAP API integrations, webhook connections, payload mappings, and data transformations.
- Monitor production workflows, investigate recipe failures, improve error-handling patterns, and maintain data synchronization accuracy.
- Guide architecture decisions, communicate tradeoffs, and enable engineers and technical leads to deliver independently.
- Support hiring, career development, performance management, and effective India–US collaboration.
Bachelor's Degree
Master's Degree
10+ years of experience in enterprise software integration, application middleware, or automation.
3+ years of hands-on experience building and administering Workato environments.
Experience delivering and supporting reliable, secure, and maintainable integration solutions in production.
Strong understanding of REST and SOAP APIs, JSON and XML payloads, webhooks, and authentication protocols such as OAuth2 and JWT.
Experience integrating SaaS applications or enterprise systems such as Salesforce, NetSuite, Workday, ServiceNow, Snowflake, CRM, ERP, identity, finance, or data platforms.
Understanding of Kafka and event-based architecture.
Experience building reusable integration frameworks, design standards, or internal platforms.
Strong problem-solving, stakeholder management, and communication skills, with the ability to translate technical concepts for business audiences.
Experience leading or developing technical teams across geographies and time zone
- Experience supporting integrations in a SaaS or high-growth enterprise environment.
- Familiarity with Confluent Cloud or other streaming/data integration platforms.
- Working knowledge of integration security, authentication, and access patterns including OAuth, API keys, and SSO-related workflows.
- Experience documenting reusable integration patterns, standards, and operational runbooks.
IBM Software infuses core business operations with intelligence—from machine learning to generative AI to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Job Title
Manager, Enterprise Integrations & Automations
Job ID
130024
City / Township / Village
State / Province
Country
India
Work arrangement
Remote
Area of work
Software Engineering
Employment type
Regular
Position type
Professional
Some travel may be required based on business demand
Company
(0063) IBM India Private Limited
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
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