Integration Consultant

Capital Factory; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Office Bengaluru (5 days a week)

Job summary

project44 is seeking a detail-oriented Implementation Project Manager to lead customer integrations and software delivery for logistics tech solutions. You will coordinate kickoff calls, review APIs, and guide customers through SIT/UT and training, ensuring on-time, success-focused outcomes.

The role requires 3–5 years of customer-facing experience in supply chain tech or SaaS and strong written and verbal communication. Some travel may be required as projects progress.

Qualifications

• Fluency in English is required; other languages are a plus.
• 3–5 years of customer-facing experience in integrations, software delivery, or supply chain tech.
• Experience with REST/SOAP API integrations and SaaS products.

Responsibilities

• Lead kickoff calls and manage customer expectations for the implementation project.
• Review technical requirements and APIs; ensure efficient setup and best practices.
• Create test plans for SIT/UT and coordinate training sessions for end users.
• Develop and maintain project documentation for integration standards and best practices.

Skills

Customer-facing

SaaS knowledge

Supply chain tech

Tools

Postman

Kibana

Salesforce

JIRA

Confluence

Github

Job description

Why project44?

At project44, we believe in better.

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next‑gen applications that keep businesses moving forward.

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.

AI at project44

We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you’re building product, serving customers, managing people, or running operations, AI is a tool you’re expected to use with intent, curiosity, and judgment. We don’t expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team’s AI fluency because we believe it’s a competitive advantage for every person at project44, not just our engineers.

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.

Key Accountabilities

• Facilitate standard project management methodology for all implementations, including, but not limited to:
• Leading kick-off calls – remote sessions providing overview of project44 and outline of the implementation project to the customer.
• Technical requirements review and deep dive analysis – review the customer setup, way of integrations between P44 and Customer systems: e.g. review APIs in detail, consulting with customer to provide best practices and most efficient set up of the APIs
• Define and Provide input on test plans for SIT and UT – work with the customer to develop a comprehensive list of testing scenarios and use cases.
• Training – remote training sessions tailored to the end user.
• Weekly status meetings – weekly calls with customers to review progress, obstacles, upcoming tasks, etc. Weekly status to be logged within Salesforce
• Post-implementation hypercare – ensure the implementation is a success, preparing clear Preproduction / production cutoff plan before transitioning the account to our customer success and support teams.
• Lead technical project management activities for accounts during the implementation period by driving RAID as an example.
• Create, update, and distribute documentation on standards and best practices for integration with project44.
• Configure the project44 platform to enable customers to reduce time to value with project44 APIs.

Requirements & Preferred Skills

• Fluency in English is required; French, Spanish or German are nice to have.
• 3-5 years of customer-facing experience in:
  • Customer integrations/implementations, or
  • Software systems delivery, or
  • Supply chain/logistics technology integrations (e.g. TMS: SAP LBN, OTM, Blue Yonder, EDI integration knowledge)
• Experience working with Postman, Kibana, Salesforce, JIRA, Confluence, Github
• SaaS, RTTV, Supply Chain and/or project management experience strongly
• Experience with REST/SOAP API integrations
• Ability to work autonomously as well as in a team setting.
• Knowledge of writing technical documentation and understanding customer requirements and use cases.
• Ability to run system data analyses for customers.Ability to drive outcomes using indirect authority to meet critical goals.
• Ability to proactively identify and communicate risks and opportunities.
• Strong oral and written communication skills, people skills, and presentation skills. Responsible for multiple projects at once, with varying stages of implementation; must be highly organized with a strong sense of urgency to meet deadlines.
• Some travel might be required based on business needs.

Work from office ask

You are required to work from the Bengaluru office 5 days in a week.

Shift Time

2:00 PM – 11:00 PM IST (with flexibility)