Insurance Operations Executive

JMJ Insurance Service; Thiruvananthapuram; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Fixed salary + incentives

Career growth opportunities

Job summary

JMJ Insurance Service is seeking an Executive to manage office operations, onboard clients, and support insurance sales from Thiruvananthapuram. You will communicate confidently with customers and leverage basic computer tools to maintain records and coordinate with teams.

The role offers opportunities for career growth into Team Lead or Office Manager, with monthly incentives based on performance and policy conversions. Ideal for candidates committed to long-term development.

Qualifications

• Fluent in Malayalam and English (spoken English mandatory).
• Basic computer skills are mandatory: email, MS Excel/Google Sheets, Google Drive & Calendar, MS Word, WhatsApp.

Responsibilities

• Client onboarding and basic policy explanation.
• Telecalling, lead follow-ups, and WhatsApp communication.
• Support deal closures and earn incentives.
• Email communication with clients and insurance companies.
• Managing daily office operations.
• Maintaining records using Excel / Google Sheets.
• Using tools like Email, Google Drive, Google Calendar, Word & WhatsApp.

Skills

Malayalam & English

Phone conversations

Basic computer skills

Email

Excel / Sheets

Google Drive/Calendar

MS Word

WhatsApp

Insurance experience (advantage)

Tools

MS Excel

MS Word

Google Drive

Google Calendar

Email

WhatsApp

Job description

Executive

Location: Kanjiramapara, Thiruvananthapuram

Timings: 9:30 AM – 5:30 PM

About the Role

We’re looking for a smart, responsible professional who can manage office operations, handle client onboarding, support insurance sales, and communicate confidently with customers.

This role is designed for someone who wants career growth, not just a monthly salary.

Strong performers will be groomed for Team Lead / Office Manager roles.

Key Responsibilities

• Client onboarding and basic policy explanation
• Telecalling, lead follow-ups, and WhatsApp communication
• Supporting deal closures and earning incentives
• Email communication with clients and insurance companies
• Managing daily office operations
• Maintaining records using Excel / Google Sheets
• Using tools like Email, Google Drive, Google Calendar, Word & WhatsApp

Incentives & Growth

Monthly performance-based incentives

Commission on successful policy conversions

• Team Lead
• Office Manager
• Senior Operations Role

This is a long-term opportunity for candidates who perform consistently.

Required Skills

• Fluent in Malayalam & English (spoken English mandatory)
• Comfortable talking to customers on phone
• Basic computer knowledge is mandatory:
• Email
• MS Excel / Google Sheets
• Google Drive & Calendar
• MS Word
• WhatsApp (professional use)
• Prior insurance experience is an advantage (not compulsory)

Who Should Apply

• Candidates looking for fixed salary + performance income
• People who take ownership and follow up properly
• Those aiming for leadership roles in the future

Who Should NOT Apply

• If you dislike calling customers
• If you expect salary without accountability
• If you are not comfortable using a computer daily